SOURCE: Enigma

August 29, 2005 11:20 ET

Enigma Chooses IBM as Preferred Partner to Help Deliver On Demand Business Solutions to Meet Automotive Industry Customer Needs

Joins IBM PartnerWorld Industry Networks Automotive Industry

BURLINGTON, MA -- (MARKET WIRE) -- August 29, 2005 -- Enigma today announced it has achieved industry optimized in IBM's PartnerWorld Industry Networks. Enigma can now take advantage of IBM's sales, marketing and technical expertise to develop and deliver on demand solutions that meet customer requirements in the automotive industry.

Customers are seeking solutions that can help them better integrate processes and applications and allow them to quickly respond to changing market opportunities -- all key elements in transforming to an On Demand business.

The Enigma 3C Dealer Network Solution, an aftermarket support application tailored for the automotive and heavy equipment industries, has been integrated with IBM hardware and software platforms. The Dealer Network Solution is based on the Enigma 3C Platform, which is a web-native, J2EE application that runs on top of IBM WebSphere Application Server. In the Automotive Dealer Collaboration Portal, the Dealer Network Solution uses IBM WebSphere Portal, and Enigma 3C has also integrated with MQ Series and Tivoli.

The Enigma 3C Dealer Network Solution allows vehicle manufacturers to provide mechanics and technicians with an enterprise application that improves the profitability and efficiency of vehicle service and customer support. Enigma combines parts and maintenance information from multiple data systems and turns it into a complete, up-to-date service and support application that delivers a dynamic, step-by-step maintenance workflow tailored to a specific vehicle (by VIN -- Vehicle Identification Number). By integrating with diagnostic and dealer management systems, Enigma streamlines the complete maintenance and repair process, from work order generation through repair validation, ensuring that dealers can keep up with even the most advanced cars, trucks and construction equipment.

This solution offers OEMs a tested technology platform for improving their aftermarket business, driving new revenue streams and improving overall profits. Combining the strengths of IBM and Enigma, manufacturers benefit from a total solution built on an open, reliable and scalable infrastructure that can be rapidly implemented to deliver competitive business advantage. Tight integration ties Enigma's front-end application to IBM's back office systems such as IBM WebSphere Commerce Business Edition, DB2 Content Manager and eServer xSeries, ensuring accurate parts ordering, service information delivery and integration into existing dealer management systems and other key infrastructure.

"As vehicles become increasingly complex, technicians need to be armed with sophisticated tools to rapidly diagnose and repair any problems. Yet current technology cannot meet the requirements of today's automotive dealerships," said Jonathan Yaron, CEO of Enigma, Inc. "With Enigma and IBM, mechanics finally have all the information they need to successfully complete their jobs."

"We are pleased that Enigma has joined PartnerWorld Industry Networks and is committed to IBM as a partner of choice," said Buell Duncan, general manager, ISV & Developer Relations, IBM. "IBM recognizes the value Enigma brings to the automotive industry, and we are dedicated to working together to develop open solutions that best serve our customers."

The IBM PartnerWorld Industry Networks provide ISVs with comprehensive business insight, technical resources, networking opportunities, and marketing and sales support designed to help them reach more customers and close deals faster. Participants in the PartnerWorld Industry Networks can team with IBM to bring on demand solutions to market more easily and to ensure these solutions meet specific industry needs, reflecting how customers buy technology today.

ISVs can sign up for PartnerWorld Industry Networks at

About Enigma

Enigma delivers a complete aftermarket platform that improves the profitability of the installation, operation and maintenance of complex equipment. Enigma creates a dynamic encyclopedia of service, parts and diagnostic information, captures technicians' expertise and connects to vital corporate systems to manage an optimal service and support workflow. By turning service and support into business opportunity, Enigma maximizes customers' profits through improved workforce productivity, parts logistics and equipment uptime.

Enigma's rapidly expanding list of customers includes: BellSouth, Bobcat, Bombardier Aerospace, CAT Logistics/MG Rover, DaimlerChrysler, Ford Motor Company, Goodrich Aerostructures, Ingersoll-Rand, Japan Airlines, KLM Royal Dutch Airlines, Mazda, PSA, Rolls-Royce, Tokyo Electron, United Airlines, United States Army and Volvo Cars.

Enigma is a privately held company, headquartered in Burlington, Mass., with offices in San Francisco, London, Paris, Munich, Toronto, Tokyo and Tel Aviv. For more information, visit Enigma's World Wide Web site at

Enigma 3C is a registered trademark of Enigma, Inc. All other trademarks belong to their respective owners.

Contact Information

  • Media Contacts:
    Anne Shannon
    Enigma, Inc.
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    Avi Dines or David McKee
    Schwartz Communications, Inc.
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