SOURCE: ENLASO Corporation

August 23, 2006 08:04 ET

ENLASO (translate.com) to Host Webinar on Measuring Customer Satisfaction Globally

BOULDER, CO -- (MARKET WIRE) -- August 23, 2006 -- ENLASO Corporation, a provider of translation and localization solutions, today announced that it will present a live Web seminar August 31st, 2006, titled "Measuring Customer Satisfaction Globally."

Part of ENLASO's educational Webinar series, "Measuring Customer Satisfaction Globally" features Brooke Watts and Liesl Leary. This intensive one-hour Webinar highlights customer satisfaction measurement and the ways localization must be integrated to gather information valid for management decision-making. Watts and Leary will also present examples of customer surveys and nuances that can arise when collecting satisfaction data from multiple cultures.

Webinar:     Measuring Customer Satisfaction Globally
Date:        Thursday, August 31st, 2006
Time:        11:00 am - 12:00 pm PDT
Where:       Your desktop
Register at: http://www.translate.com
Cost:        Complimentary

Brooke Watts, Senior Manager International Corporate Account Management, has assisted numerous companies for the past five years in deploying customer experience management programs in all shapes and sizes. During this time, Brooke has collected and helped to analyze data from all parts of the world, and has extensive knowledge in the challenges of localization in this field.

Liesl Leary has worked extensively in business process redesign and corporate best practice research for over 6 years. At ENLASO, she has spearheaded account teams who have designed enterprise localization processes that involve multiple departments from the ground up, leading to increased efficiencies and innovative solutions with low cost of ownership.

Educational Webinars are part of ENLASO's commitment to providing long-term localization success through education and consulting. "Measuring Customer Satisfaction Globally" targets marketing managers, communication managers, localization project managers, product managers, and other individuals interested in learning how to objectively and accurately measure customer satisfaction.

About ENLASO Corporation (http://www.translate.com)

ENLASO Corporation, an ISO 9001 company with three decades of experience, provides clients with enterprise language solutions. ENLASO delivers multilingual solutions to the information technology, life sciences, legal, financial, gaming, aerospace, automotive, advertising, and telecommunications industries. Services include localization of software, Web sites, marketing communications, technical documentation, localization testing, and cultural consulting. Services are supported by the development of language technologies designed to assist in localization processes and projects.

Contact Information

  • For additional information, contact:
    Chris Raulf
    ENLASO Corporation
    (303) 516-0857 x103
    Email Contact