SOURCE: Envivio

December 09, 2014 04:00 ET

Envivio's Newest Head-End 'Guru' Monitors Video Operations on Any Network Worldwide

Envivio Guru™ 'Service Oriented Monitoring' Provides Fast and Efficient Troubleshooting on Cable, IPTV, Satellite and OTT Networks

SOUTH SAN FRANCISCO, CA--(Marketwired - December 09, 2014) - Envivio (NASDAQ: ENVI), a leading provider of software-based video processing and delivery solutions, today announced a new option for its Guru™ head-end monitoring solution -- a new 'service-oriented' approach to monitoring that results in faster and more efficient troubleshooting of video delivery networks, including cable, IPTV, satellite and OTT.

Critical head-end monitoring has been impacted by consumers' continual demand for new content on any device, increasing the amount of data to monitor as well as the technical expertise required to monitor every format on any network.

This new option, available only through separate purchase, incorporates a service-driven, graphical, drill-down process of monitoring that sorts issues by impact on service, rather than by type of equipment. For example, issues with premium channels can be prioritized and flagged first, so operators can address problems with the greatest revenue impact. Those impacting a customer's overall quality of experience would receive top priority as well. 

The new graphics in Guru make the monitoring service easy to use, and all channels, services, and equipment with current alarm status are displayed by importance, to make the troubleshooting process quick and easy.

Envivio's Vice President, Products and Solutions, Boris Felts commented, "We've created this disruptive 'service-oriented' approach to head-end monitoring based on operator input and an exhaustive analysis of potential scenarios, issues and best practice mechanisms at every level." 

"Our solution is the head-end 'Guru', created by operators for operators, so they have comfort knowing their head-ends are being monitored 24/7/365, and issues are being prioritized by revenue and service impact," he added.

Guru's Service Oriented Monitoring option provides:

  • Overall service status in real time. Control of the actual service quality delivered to consumers. Immediate identification of service impacts with severity levels. In case of problem, impacted services are listed, with a level of impact. 
  • Identification of priority actions based on channel importance and service impact severity.
  • Operational efficiency to identify alarms to solve with the drill down process from service impact to equipment impacting alarm.

About Envivio

Envivio (NASDAQ: ENVI) is a global market leader and innovator of video software solutions that are trusted by video service providers and content companies worldwide to power stunning video quality and captivating, personalized experiences to their millions of viewers on any device, over any network.

Leveraging its pioneering and technically superior virtualized video delivery solutions, Envivio enables video operators of any size to increase revenues and reduce costs while uniquely providing the best-in-class quality, reliability, efficiency, and scalability to support the new age of video anywhere. 

Envivio is headquartered in South San Francisco, California with offices worldwide in France, China, Singapore and Japan. Visit www.envivio.com for more information, or connect with us on LinkedIn.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, including statements about the anticipated benefits and features of Envivio's products. Actual results may vary materially due to a number of factors including, but not limited to, the risk that, Envivio's products do not operate as intended or do not receive market acceptance, capital spending in our target markets decreases or is delayed, we are unable to maintain profitability, our relationship with our channel partners is disrupted, as well as other risks that are detailed from time to time in Envivio's SEC reports, which can be found at www.sec.gov. Envivio is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise. Information contained in our website is not incorporated by reference in, or made part of this press release.

This information is intended to outline our general product direction, is not a commitment, promise or legal obligation to deliver any material, code, or functionality, and should not be relied on in making a purchasing decision. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. Envivio reserves the right to modify future product plans at any time. These new software options may be purchased separately when and if available.

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