SOURCE: Epazz, Inc.

October 03, 2014 09:00 ET

Epazz Has Completed Acquisition of Cynergy; Epazz Expects to Add 15% to Recurring Revenue Stream

CHICAGO, IL--(Marketwired - Oct 3, 2014) - Epazz, Inc. (PINKSHEETS: EPAZ), a leading provider of cloud-based business software solutions, announced that it has acquired Cynergy. Cynergy Help Desk Software is customer service and technical support solution used by many Fortune 500 companies. Cynergy is expected to provide substantial growth to Epazz's recurring revenue stream by 15%.

Cynergy Help Desk Software has been used for internal employee support in HR departments, accounting departments, and management systems of Fortune 500 companies. Our design and development team has solid years of experience with other help desk products such as HEAT Help Desk Service and Support, Remedy, Sales logix, Goldmine, and Microsoft CRM. This experience has uniquely qualified the team in Help Desk Management and CRM Consulting and enabled us to design and build the perfect web-based customer relationship management system that delivers

  • Faster deployment with fewer IT headaches
  • Improved customer, partner, and employee communication
  • Help desk support center reporting tools for management
  • TAPI call center software with screen pops and IVR connections
  • PBX connectivity to systems such as Avaya, Toshiba, Aspect, Televantage, and Interactive Intelligence
  • Service desk support responses via email or pager.

"We are excited that Cynergy has joined the Epazz family of software products. Cynergy has many Fortune 500 companies as customers. We are currently combining Cynergy into BoxesOS, our flagship cloud solution, to provide Cynergy customers immediately with scalable cloud platform. Once this is complete, 'our per customer' revenue is expected to increase due to the enhanced function of BoxesOS," says Shaun Passley, PhD, CEO of Epazz, Inc.

About Epazz Inc. (www.epazz.com)
Epazz Inc. is a leading cloud based software company that specializes in providing customized cloud applications to the corporate world, higher education institutions and the public sector. Epazz BoxesOS™v3.0 is the complete business web-based software package for small to mid-size businesses, Fortune 500 enterprises, government agencies, and higher education institutions. BoxesOS provides many of the web-based applications organizations would have to otherwise buy separately. Epazz's other products are AgentPower™, a workforce management software and AutoHire™, an applicant tracking system.

"Safe Harbor" statement under the Private Securities Litigation Reform Act of 1995:

Certain statements contained in this press release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally can be identified by the use of terms such as "may," "expect," "intend," "estimate," "anticipate," "believe," or "continue" (or the negative thereof), or similar terminology. Such forward-looking statements are subject to risk, uncertainties, and other factors that could cause actual results to differ materially from future results implied by such forward-looking statements. Investors are cautioned that any forward-looking statements are not guarantees of future performance and that actual results may differ materially from those contemplated by such forward-looking statements. Epazz assumes no obligation, does not intend to update these forward-looking statements, and takes no obligation to update or correct information prepared by third parties not paid for by Epazz. Investors are encouraged to review Epazz's public filings on SEC.gov, including its unaudited and audited financial statements, and its Registration Statement, Form 10-K's, and Form 10-Q's, which contain general business information about the company's operations, results of operations, and risks associated with the company and its operations. Epazz could be a good penny stock pick, but please visit our website and do your research.

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