SOURCE: Mattersight Corporation

Mattersight Corporation

October 27, 2014 09:00 ET

ERB Utilizes Mattersight Analytics for Metacognitive Information

CHICAGO, IL--(Marketwired - Oct 27, 2014) - On October 23rd, ERB (Educational Records Bureau) announced they will be using Mattersight Corporation's (NASDAQ: MATR) linguistic and behavioral algorithms to automatically analyze student essays for key metacognitive traits. Upon requests from ERB member schools for information beyond academic achievement and reasoning, ERB considered many options to obtain this type of information. Mattersight has millions of linguistic and behavioral algorithms that will be applied to digitized student essays to cull metacognitive factors to inform teaching and learning decisions related to: Motivation, Outlook, Confidence, Writer's Voice, Intensity, Engagement, and Enthusiasm.

ERB has worked with Mattersight over the past two years to develop the artificial intelligence and pilot test the concept with schools. "We are encouraged by the feedback we received from our pilot schools and look forward to providing this service to schools and parents," said David Clune, President and CEO of ERB.

"Collaborating with ERB is an outstanding opportunity for Mattersight to improve student outcomes. This application further demonstrates the breadth and power of our algorithms and analytics to assess key personality, communication style, and behavioral characteristics and to enhance the learning experience for students and educators," said Kelly Conway, President and CEO of Mattersight Corporation.

This innovative service will be available no later than spring 2015. Schools will be able to submit digitized student essays for automatic analysis using Mattersight Corporation's linguistic and behavioral algorithms to get feedback on key metacognitive traits as reflected in each particular essay. Teachers and parents can use this data to better understand and respond to the student based on his/her writer's voice and to gain insight into the motivations of the student.

About Mattersight
Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's solutions are used by leading companies in healthcare, insurance, financial services, telecommunications, cable, utilities, education, hospitality, and government. See What Matters™ by visiting

About ERB
ERB (Educational Records Bureau) is a global not-for-profit educational membership organization of independent, public, faith-based, and boarding schools providing admission, achievement and instructional services for PreK - Grade 12. ERB has been lighting the pathway to student learning in the 21st century by teaming up with ERB member schools to develop admission and achievement services that are in a user-friendly online format, providing robust feedback and immediate score reporting. For over 85 years, ERB has provided quality services to over 2,000 member schools and districts around the world. For more information, visit

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