SOURCE: Escapia

Escapia

June 08, 2009 14:55 ET

Escapia Names the Top Ten Vacation Rental Satisfaction Superstars

Votes of 50,000+ Past Guests Identify the Vacation Rental Managers Destined to Delight Travelers Visiting Top Destinations Nationwide

SEATTLE, WA--(Marketwire - June 8, 2009) - Escapia®, Inc. (www.escapia.com), the leading provider of web-based management and marketing solutions for vacation rental managers, today released the first annual top ten list of vacation rental managers getting the highest satisfaction ratings from past guests. The ratings, done using the EscapiaOne ratings and review system, are 100% verified to come from past guests and reflect the opinions of more than 50,000 guests. Escapia congratulates the following vacation rental property management companies for receiving the highest guest ratings over the last 12 months:

Mountain Vista Luxury Rentals (Gatlinburg, TN), Cannon Beach Property Management, Inc. (Cannon Beach, OR), Taylor-Made Deep Creek Vacations (Oakland, MD), ResorticaHawaii.com (Kamuela, HI), Sliding Rock Cabins (Ellijay, GA), Coastal Escapes (Cambria, CA), BeachFront Only Vacation Rentals (San Diego, CA), The Vacation Company (Hilton Head, SC), Palm Island Resort (Cape Haze, FL), and South Padre Beach Houses & Condos, Inc. (South Padre Island, TX).

The high satisfaction scores reflect the kind of standout service recognized by guests through comments like these:

"We were on the island for a family wedding. It could not have been better. The staff made the event a pleasure for our guests. We plan to have a return trip!" Three bedroom Lands End Cottage

"The Waikoloa Beach Villas is a very nice development. Kelli was very helpful in reserving our stay, and Kim was extremely helpful during our stay. Great job!" Waikoloa Beach Villas

"The staff was extremely helpful and very courteous. Great privacy. Wonderful location for relaxation. The property was beautifully decorated and had all the conveniences." One bedroom Ocean Front

The vacation rental managers winning this annual award provide top service in a segment of the travel business with high overall satisfaction. Based on more than 50,000 reviews collected, the average satisfaction rating for vacation rental homes is 4.4 stars out of 5 and 91% of guests say that they would recommend the home they rented to a friend. Escapia's vacation rental site, ClearStay.com, includes 100% verified guest reviews on thousands of homes, making it easy for travelers to choose a home that will provide them with a wonderful experience.

"Professional vacation rental managers go out of their way to ensure that guests have a great vacation by selecting great homes to rent, doing regular maintenance, ensuring check-in is easy, being available to serve guests needs locally when needed and more. It is particularly exciting to see reviews from past guests reflect the value of that commitment by vacation rental managers to their guests. And in particular it is wonderful to recognize the management companies who have clearly set the highest bar for excellence in customer satisfaction," said Bill Furlong, CEO of Escapia.

About Escapia

Escapia, Inc., founded in 2000, is leading the Internet revolution in the $24 billion vacation rental industry with a comprehensive Internet business platform and a breakthrough consumer booking service. Escapia empowers professional vacation rental management companies to reach new customers, manage properties and owner relationships, and perform trust-based accounting, housekeeping, maintenance and other mission critical aspects of their businesses. EscapiaONE is a comprehensive platform for vacation rental companies embracing the Internet future of the industry. EscapiaNET is the leading online distribution network for professional vacation rental managers. And ClearStay.com is the premier online vacation rental site helping consumers book lodging with vacation rental managers. Seattle-based Escapia can be reached at 1-800-ESCAPIA, info@escapia.com or via the web at www.escapia.com. Visit the Escapia blog at www.escapiablog.com

Escapia, EscapiaONE, EscapiaNET, ClearStay.com, the Escapia logo and the ClearStay.com logo are trademarks of Escapia, Inc.

All other trademarks are the property of their respective owners.

Contact Information

  • Contact:
    Bill Furlong
    Escapia, Inc.
    206-832-0232