SOURCE: EthicsPoint

June 12, 2006 10:00 ET

EthicsPoint Expands Suite of Services to Deliver Unprecedented Enterprise-Wide Incident Management

Software-as-a-Service Based Model Delivers Affordable Yet Powerful Workflow Tool That Turns Disparate Data Into Actionable Business Intelligence

PORTLAND, OR -- (MARKET WIRE) -- June 12, 2006 -- EthicsPoint, a leading contributor of governance, risk and compliance (GRC) management solutions, today introduces Enterprise Incident Manager (EIM). This Software-as-a-Service (SaaS) based GRC solution provides a single system for capturing incidents of various types across the enterprise. Customizable data fields, easy importation of legacy data and intuitive resolution processes allow EIM to be quickly implemented, providing immediate improved information and process management. Using EIM, enterprise customers gain a unified repository of incident-related data enabling unparalleled visibility, analysis and oversight.

"Today, compliance is a daunting challenge to organizations because they are faced with a mountain of regulatory obligations. In the past, organizations tackled compliance as islands of projects scattered throughout the organization, leading to inconsistent approaches and a duplication of efforts. Organizations need to look at the entire bigger picture," according to Michael Rasmussen, vice president, Forrester in the Forrester Research, Inc. July 12, 2005 Seven Habits Of Highly Effective Compliance Programs research report.

The EthicsPoint Enterprise Incident Manager addresses this problem by giving organizations a single system for capturing, managing and resolving a wide variety of incidents across a broad range of functions. "As the SaaS market evolves, there is a growing array of powerful web-based application services that more quickly give users the business benefits they are looking for," said Jeffrey Kaplan, Managing Director, THINKstrategies, Inc. "EthicsPoint is a good example with their new, on-demand Enterprise Incident Manager service (EIM). Using EIM, enterprise customers gain a unified repository of incident-related data as well as user-defined visibility, analysis and oversight to better understand the financial, legal and operational implications the incidents pose across the enterprise."

Managers and key personnel in departments across an enterprise capture incidents daily, often using disparate spreadsheets and local databases. Having this information in separate "islands" is inefficient and makes it difficult to evaluate the impact of these incidents on an enterprise-wide basis. "Working closely with our customers, we identified the need for a practical workflow improvement service that encompasses enterprise-wide incident identification and management that improves organizational oversight and efficacy," said David Childers, CEO of EthicsPoint. "Because the system puts incident-related information into an integrated series of secure databases with a common oversight layer, organizations will have a more accurate picture of the financial, legal and operational impacts incidents pose across the enterprise."

Enterprise Incident Manager (EIM)

With EIM, EthicsPoint is helping organizations of all sizes and complexity drive process consistency and enhanced insight allowing for new levels of business intelligence and risk mitigation. Similar to all of EthicsPoint solutions, EIM is a hosted Web-based system that can be deployed without taxing your organization's IT department. EIM provides:

--  Fast deployment with legacy data conversion
--  Intuitive client-tailored terminology for rapid orientation and short
    learning curve
--  Scalable application supported by a robust n-tier IT architecture
--  Secure interface to SAP and Oracle for HRIS data
--  Proven cost-efficient SaaS delivery model
--  Quick return on investment
About EthicsPoint

EthicsPoint provides a comprehensive, adaptive suite of services that supports the governance needs of organizations across the globe. Combining online ethics and compliance training, hotline/helpline reporting, incident management, and analytical tools, EthicsPoint helps customers manage risks, foster a sustainable ethical culture and drive business success. For more information, visit

Contact Information

  • Contact:
    Rachel Weikum
    McKenzie Worldwide
    Email Contact
    (503) 636-4762