February 09, 2011 19:00 ET

ETS Launches New TOEFL® Customer Support Center for Test Takers From Hong Kong

PRINCETON, NJ--(Marketwire - February 9, 2011) - Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve TOEFL® test takers from Hong Kong.

The TOEFL Hong Kong Customer Support Center offers guidance and timely information for students regarding the TOEFL test. The new support center is available to assist students with identifying test preparation materials, locating test centers, obtaining their score reports, ordering additional score reports and other pre- or post-administration inquiries. The TOEFL Hong Kong Customer Support Center is accessible by phone toll-free directly from Hong Kong, Monday-Friday from 9 a.m. - 5 p.m. Hong Kong Standard Time, at 800-968-090. In addition, student inquiries can be sent via e-mail to

"We are pleased to announce the TOEFL Hong Kong Customer Support Center," commented Teresa Sanchez-Lazer, Executive Director of the TOEFL Program. "The customer support center is a resource uniquely designed to assist and support students from Hong Kong during the TOEFL testing process. We look forward to making the process easier and more efficient."

Students should still contact the Regional Registration Center at 61-2-9640-5899 to register for the TOEFL test or to cancel a test registration.

For more information regarding the TOEFL test, including sample test questions, registration, and study tips, visit the TOEFL® Go Anywhere website at

About the TOEFL Test
The TOEFL test is the most widely accepted English language assessment in the world, recognized by more than 7,500 colleges and universities in more than 130 countries. Globally, the TOEFL test is available at more than 4,500 testing sites around the world. To date, more than 25 million students around the world have taken the TOEFL test.

About ETS
At nonprofit ETS, we advance quality and equity in education for people worldwide by creating assessments based on rigorous research. ETS serves individuals, educational institutions and government agencies by providing customized solutions for teacher certification, English-language learning, and elementary, secondary and post-secondary education, as well as conducting education research, analysis and policy studies. Founded in 1947, ETS develops, administers and scores more than 50 million tests annually -- including the TOEFL® and TOEIC® tests, the GRE® tests and The Praxis Series™ assessments -- in more than 180 countries.

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