April 25, 2011 02:00 ET

ETS Launches New TOEFL® Customer Support Center in Turkey to Accommodate Growing Number of Test Takers

PRINCETON, NJ--(Marketwire - Apr 25, 2011) - In response to increasing interest from Turkish students regarding the TOEFL® test, Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve test takers in that country.

The TOEFL Customer Support Center in Turkey offers guidance and timely information for students regarding the TOEFL test. Services include multi-lingual support and assistance to students in identifying test preparation materials, locating test centers, obtaining score reports, ordering additional score reports and other pre- or post-administration inquiries.

The new center is accessible by phone toll-free directly from Turkey, Monday-Friday from 9 a.m. - 5 p.m. EET, at 00-800-1420-32020. In addition, student inquiries can be sent via e-mail to

"We constantly explore new ways to make the testing process easier and more efficient for TOEFL test takers," said Teresa Sanchez-Lazer, Executive Director of the TOEFL Program. "We believe the customer support center will foster new opportunities to directly engage with the growing number of Turkish test takers and address their questions pertaining to the TOEFL test. We look forward to the launch of this new channel of communication with test takers from Turkey."

Students should still contact the Regional Registration Center at 31-320-239-540 to register for the TOEFL test or to cancel a test registration.

For more information regarding the TOEFL test, including sample test questions, registration, and study tips, visit the TOEFL® Go Anywhere website at

About the TOEFLTest
The TOEFL test is the most widely accepted English language assessment in the world, recognized by more than 7,500 colleges and universities in more than 130 countries. Globally, the TOEFL test is available at more than 4,500 testing sites in more than 165 countries. To date, more than 25 million students around the world have taken the TOEFL test.

About ETS
At nonprofit ETS, we advance quality and equity in education for people worldwide by creating assessments based on rigorous research. ETS serves individuals, educational institutions and government agencies by providing customized solutions for teacher certification, English-language learning, and elementary, secondary and post-secondary education, as well as conducting education research, analysis and policy studies. Founded in 1947, ETS develops, administers and scores more than 50 million tests annually -- including the TOEFL® and TOEIC® tests, the GRE® tests and The Praxis Series™ assessments -- in more than 180 countries, at over 9,000 locations worldwide.

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