SOURCE: Europ Assistance USA

Europ Assistance USA

February 18, 2009 09:45 ET

Europ Assistance USA Launches "Beneficiary Companion" Program as Service Enhancement for Insurance Policies

BETHESDA, MD--(Marketwire - February 18, 2009) - Europ Assistance USA (EA), the professional partner helping businesses strengthen customer relationships through travel, health, and personal services, today announced the launch of a new service available as an enhancement for insurance policies called Beneficiary Companion.

Beneficiary Companion provides an added service to the insurance beneficiary, taking care of a number of administrative tasks that are required when a loved one dies. This assistance includes the important process of closing the deceased's credit and financial accounts to protect assets from identity fraud.

"The Beneficiary Companion service is another way EA is helping insurance companies provide products that are in tune with the concerns and struggles of the American family," said Guillaume Deybach, president and CEO at Europ Assistance USA. "Assistance services are the perfect complement to the financial guarantee of insurance and help drive sales and policy retention for our insurance clients."

EA is an established leader in providing insurance companies added value services to differentiate their products. EA provides 24/7 travel assistance and identity theft resolution to customers of many of the country's largest insurance companies.

About Europ Assistance USA

Europ Assistance USA, headquartered in the Washington, DC metro area, is a part of the multinational Europ Assistance Group and its network of 70 companies, 5,500 employees and more than 850,000 service providers offering assistance services in 208 countries and territories around the globe. For close to half a century, the group has tailored solutions for assisting people wherever they may be and helping them respond to the unexpected throughout their daily lives. Services include emergency medical transportation, medical referrals, case monitoring, claims management, identity theft resolution and data breach response services. Twenty-four hours a day at 36 assistance centers worldwide, multilingual assistance coordinators answer more than two calls per second and handle one assistance case every two seconds.

Contact Information

  • Contact:
    Jessica Ashley
    Europ Assistance USA
    Email Contact