SOURCE: Europ Assistance USA

Europ Assistance USA

August 19, 2013 08:01 ET

Europ Assistance USA Wins Two Silver Stevie® Awards in 2013 International Business Awards(SM)

Company Prevails in Customer Service Team and Department of the Year Categories

BETHESDA, MD--(Marketwired - Aug 19, 2013) - Europ Assistance USA, the largest individual crisis protection provider, unveiled today that it was named the winner of two Silver Stevie® Awards in The 10th Annual International Business Awards.

Recognized for its outstanding banking, financial services and business services, Europ Assistance USA's Identity Theft Protection team took silver in the Customer Service Team of the Year category. The company's Travel Assistance team scored silver in the Customer Service Department of the Year -- All Other Industries category.

The International Business Awards are the world's premier business awards program. All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- are eligible to submit nominations. The 2013 IBAs received entries from more than 50 nations and territories.

More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.

"Genuine interest in the well-being of our customers and high-touch customer service is in our DNA, and congratulations are in order for the Identity Theft Protection and Travel Assistance teams because they exemplify these qualities," said Paige Schaffer, vice president of operations at Europ Assistance USA. "Whether our customers are in dire circumstances and are in need of emergent medical support or political evacuation during their travels, or have become victims of identity theft personally or as part of a greater corporate data breach, both centers of excellence are there to support with empathy, expertise and care."

Stevie Award winners were selected by more than 250 executives worldwide who participated in the judging process this year.

"The 2013 International Business Awards are noteworthy for featuring the best collection of entries we have ever received," said Michael Gallagher, president and founder of the Stevie Awards. "The judges have been unanimous in their comments about the quality of achievements, and the expertise with which they were portrayed, in the nominations we received this year. We extend our most heartfelt congratulations to all of this year's Gold, Silver and Bronze Stevie Award winners."

Details about The International Business Awards and the lists of Stevie Award winners are available at

About Europ Assistance USA
As the largest individual crisis protection provider, Europ Assistance USA takes care of customers and corporate clients when the unexpected happens, anywhere in the world, providing immediate support and assistance in times of emergency and distress. Leveraging its worldwide network of 35 always-open multilingual assistance centers and 423,000 partners in 208 countries and territories, EA USA services more than half of the Fortune 100, including insurance companies, financial institutions, corporations and government organizations, providing personalized medical travel assistance, identity theft protection and beneficiary assistance services. Headquartered in Bethesda, Md., EA USA is part of the Europ Assistance Group, which is owned by Global 500 insurance conglomerate Generali Group.

About the Stevie Awards
Stevie Awards are conferred in five programs: The International Business Awards, The American Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Contact Information

  • Media Contact:

    Lynn Pina
    Europ Assistance USA
    Email Contact