SOURCE: Polycom, Inc.

December 11, 2007 08:30 ET

Expanded Polycom VOIP Phone Family Supports Enterprise Network Evolution With Advanced Connectivity and HD Voice

SoundPoint IP 560 Combines Advanced Standard-Based SIP, Gigabit Ethernet and the Polycom HD Voice Experience

PLEASANTON, CA--(Marketwire - December 11, 2007) - Polycom, Inc. (NASDAQ: PLCM), the world's leading provider of unified collaborative communications solutions, today announced a new model in its SoundPoint® IP desktop phone line, the SoundPoint IP 560. Recognizing that more enterprises are deploying Gigabit Ethernet (GigE) networking infrastructures to deliver new productivity enhancing applications that require more bandwidth, the new SoundPoint IP 560 enables full GigE data transmission between the network and an end-user's computer, enabling a single IP connection to support the desktop. In combination with Polycom HD Voice™ technology, the SoundPoint IP 560 is the ideal solution for enterprises that demand the best call experience and are either deploying or considering deploying advanced applications requiring a high-bandwidth network infrastructure.

"The ability to move large amounts of data quickly is critical to enhancing our workforce productivity and providing services faster to our customers," said Mat Greener, senior director of IT, Manatron, Inc. "We chose Polycom SoundPoint IP 560 because it is the best SIP phone with universal interoperability, GigE support, and the amazing Polycom HD Voice."

"A growing number of our customers want to increase productivity and expand services by using high-bandwidth applications such as video at their desktop," said Joseph A. Staples, senior vice president of Worldwide Marketing for Interactive Intelligence Inc. "As a GigE-capable SIP phone, the SoundPoint IP 560 satisfies this need. We applaud Polycom for helping us continue to deliver to our customers the most innovative enterprise IP telephony solutions on the market."

In addition to its GigE support, the SoundPoint IP 560 delivers a clear and unrivaled lifelike audio experience with Polycom's high definition voice technology -- Polycom HD Voice. A key component of HD Voice is the use of a standard wideband voice codec (ITU standard G.722), which enables high definition voice transmission. As adoption of wideband voice accelerates, enterprises benefit most by investing in IP endpoint that support G.722 wideband calls. Polycom HD Voice also includes its patented Acoustic Clarity Technology which provides market leading noise reduction, echo cancellation and full duplex speakerphone capability.

"GigE and HD Voice are emerging technologies that will dramatically improve the way our customers communicate," said Sunil Bhalla, senior vice president and general manager of Polycom's Voice Communications Solutions division. "With the SoundPoint IP 560, Polycom provides solid investment protection by delivering an IP telephony solution that is fully equipped to leverage these two new technologies."

In a typical office installation, a network cable runs from the wall jack to the IP phone and a second network cable runs from the IP phone to the PC. The speed of the network connection to the PC is limited by the fastest speed that the IP phone supports. In a GigE environment, the phone must support GigE switching at full line rate in order for the PC to have the benefit of full GigE connectivity. The SoundPoint IP 560 features a dual-port GigE switch that eliminates any network bottleneck between the edge switch and the PC.

Additional Product Features

The SoundPoint IP 560 has four-lines and includes advanced SIP features and capabilities, such as shared call/bridge line appearance, busy lamp field (BLF), presence, text messaging, and buddy lists. It includes an integrated XHTML micro-browser that enables users to take advantage of productivity-enhancing Web-based applications.

The new phone has been tested and certified to deliver comprehensive interoperability and extensive feature support with Polycom's growing list of over 25 SIP-based call control platform partners including 3Com, BroadSoft, Digium, Interactive Intelligence, Sylantro, and other Polycom VoIP Interoperability Partners (VIP). For more information on the Polycom VIP Program, visit

Pricing and Availability

The Polycom SoundPoint IP 560 is planned to be available in North America, Europe and most of Asia-Pac this month through Polycom certified channel partners for a MSRP of U.S. $469. For more information about the SoundPoint IP 560, please visit the Polycom web site at

Polycom reserves the right to modify future product plans at any time. Products and/or related specifications referenced in this press release are not guaranteed, and will be delivered on a when and if available basis.

About Polycom

Polycom, Inc. is the worldwide leader in unified collaborative communications (UCC) that maximize the efficiency and productivity of people and organizations by integrating the broadest array of high definition video, wired and wireless voice, and content solutions to deliver the ultimate collaborative experience. Polycom's high quality, standards-based conferencing and collaboration solutions are easy to deploy and manage, as well as intuitive to use. Supported by an open architecture, they integrate seamlessly with leading telephony, workplace wireless telephony, and presence-based networks. With its market driving technologies, best-in-class products, alliance partnerships, and world-class service, Polycom is the smart choice for organizations seeking proven solutions and a competitive advantage from on-demand communications and collaboration. For additional information, call 800-POLYCOM or visit the Polycom web site at

Polycom, the Polycom logo, SoundPoint and SoundStation are registered trademarks and Polycom HD Voice is a trademark of Polycom in the U.S. and various countries. All other trademarks are the property of their respective owners. ©2007, Polycom, Inc. All rights reserved.

Contact Information

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    Robin Raulf-Sager
    Polycom, Inc.
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