Mazatlan Tourism Trust

Mazatlan Tourism Trust

August 31, 2011 08:00 ET

Expedia Brands Recognize Excellence in Mazatlan

VANCOUVER, BRITISH COLUMBIA--(Marketwire - Aug. 31, 2011) - Expedia and its TripAdvisor brand recently recognized two Mazatlan companies for delivering superior services. Pueblo Bonito Emerald Bay Hotel has been chosen as an Expedia Insiders' Select 2011 Hotel, one of the travel giant's top-ranked properties. TripAdvisor awarded Onca Explorations Wildlife Adventures a 2011 Certificate of Excellence.

Pueblo Bonito Emerald Bay is a five star AAA Four Diamond hotel, situated on 20 acres overlooking the Pacific Ocean. The hotel is one of two Pueblo Bonito hotels in Mazatlan. According to Expedia Partner Services Group, Expedia Insiders' Select is "an annual award recognizing the very best hotels available in Expedia's global marketplace, as judged by customers." Insiders' Select properties are identified by customers as "consistently delivering superior services, an exceptional guest experience and notable value…" In addition to this award, Pueblo Bonito Emerald Bay staff received one of the top 5 scores in Mexico and Central America according to an annual Condé Nast Traveler readers' poll published in June.

TripAdvisor, Expedia's popular travel review site, awards Certificates of Excellence to service providers that continuously receive the best customer reviews. Certificate recipient Onca Explorations provides whale and dolphin watching expeditions, scenic wildlife cruises, as well as a wide variety of Eco tours through Mazatlan's beautiful coastline and islands. The company is owned and operated by Oceanographers and Marine Biologists whose mission is to develop low-impact, high-quality tourism activities that lead to sustainable use of natural resources.

Onca promotes environmental awareness through hands-on participation in wildlife research and conservation projects. Most Onca reviews on TripAdvisor include similar comments to those of a Chamainus, B.C. customer. The customer expressed Onca exceeded expectations and provided "[h]ighly qualified and personable guides [with] huge respect for environment and marine life. Not gimmicky. We did "Whalequest" but saw much more… hundreds of Bottlenose and common dolphins… sea birds and sea lions as well."

"These awards recognize the warm hospitality for which Mazatlan is known," noted Julio Birrueta, Spokesperson for the Mazatlan Tourism Trust. "Expedia and TripAdvisor's recognitions reflect our industry's commitment to quality service and providing wonderful travel experiences. We congratulate Pueblo Bonito Emerald Bay and Onca Explorations for ranking among the world's best."

About Mazatlan:

Mazatlan is located on Mexico's Pacific Coast at the foot of the Sierra Madre Mountains. Founded in the 16th Century, Mazatlan is Mexico's colonial city on the beach. The city is divided into three main areas: Old Mazatlan, Zona Dorada or Golden Zone, and Nuevo Mazatlan. One in every three travelers that visits Mazatlan is Canadian.

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