SOURCE: Expert Global Solutions

Expert Global Solutions

November 08, 2013 14:24 ET

Expert Global Solutions Hires Over 1,000 Veterans and Military Spouses

Since Expanding Commitment to U.S. Service Members and Their Families, Company Hires Nearly 750 Veterans and 350 Military Spouses

PLANO, TX--(Marketwired - Nov 8, 2013) - Expert Global Solutions (EGS), a global leader in Business Process Outsourcing, announced that it has hired nearly 750 service members and more than 350 military spouses since expanding its commitment to providing employment opportunities for veterans, retirees, wounded warriors and their family members in Nov. 2012.

EGS is the holding company for two global leaders in business process outsourcing -- NCO Financial Systems and APAC Customer Services. The EGS enterprise currently has over 43,000 employees around the world, including many veterans. With the objective of enriching its employee base with talented, experienced and dedicated employees, EGS launched the expansion of its veterans hiring program in November of 2012. Since that time, EGS has hired 745 service members, of which 498 were hired in 2013.

In addition to hiring service members, earlier this year EGS expanded its outreach efforts to include military spouses through the Military Spouse Employment Partnership. Partnering with the Department of Defense, EGS identifies opportunities that fit the schedules and skills of military spouses. As a result of these efforts, the company has hired more than 350 military spouses. Commenting on the program, Ret. Col. Dennis Tewksbury, who leads EGS' military recruiting efforts stated, "We are pleased to offer flexible and meaningful opportunities to the spouses of military personnel. We recognize the challenges that military life can bring and are excited to be able to offer this important population the opportunity to build a career."

EGS is also a member of the 100,000 Jobs Mission Coalition. The coalition recently reported that 92,869 veterans have been hired through the third quarter of 2013; moving ever closer to its mission of hiring 100,000 veterans by 2020. Ron Rittenmeyer, Chairman, President, and CEO of EGS commented, "We continue to be proud to be part of this worthwhile effort. Our service members have done so much for our country. This is, simply put, the right thing to do. However, it's not only the right thing to do for our veterans and their families; it's the right thing for our business as well. Since expanding our military hiring late last year, we've witnessed the significant impact and positive contributions our service members can, and do, make to our company."

In commemoration of Veteran's Day, EGS extends thanks, appreciation and gratitude to all those who have served and are serving our country.

About EGS
Expert Global Solutions, Inc. (EGS) is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, Inc. EGS is a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle, offering clients the unique complement of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS's website:

About APAC
APAC Customer Services, Inc. is a global leader of Customer Care BPO services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at

About NCO
NCO is a leading global provider of business process outsourcing services, including accounts receivable management, revenue cycle management, and order to cash BPO services. NCO provides services across multiple vertical markets through a combination of voice, chat, email, voice automation, back-office, social media, and self-help portals. NCO provides services through over 120 offices throughout North America, Latin America, Asia, Europe, and Australia. NCO is an equal opportunity employer. For more information, visit NCO's website at

Contact Information

  • Company Contacts:

    Dennis Tewksbury
    Director of EGS Military Recruiting
    Colonel (US Army, Retired)

    Margie Morse
    Expert Global Solutions
    VP, Corporate Communications