SOURCE: Experticity

March 27, 2007 17:35 ET

Experticity Partners With WDS Global to Provide Live On-Screen Customer Service at CTIA Wireless 2007

ORLANDO, FL -- (MARKET WIRE) -- March 27, 2007 --

WHAT:   Experticity, the pioneer of live video-assisted customer support
        solutions, has partnered with WDS Global (www.wdsglobal.com),
        a leader in the field of specialist data service support for the
        mobile industry, to provide live on-screen troubleshooting help for
        attendees at the annual CTIA. Experticity's LiveSupport application
        enables face-to-face service from remote locations using live
        video-conferencing technology and data feeds to provide users with
        on-demand personalized service. Attendees who require help with
        their mobile devices can find a WDS specialist at the entrance to
        CTIA.

WHERE:  International CTIA Wireless 2007
        Orlando, Florida

WHEN:   March 27th - March 29th, 2007

WHO:    Headquartered in Seattle, Washington, Experticity is the pioneer of
        live on-screen expert staffing technologies and has been developing
        solutions to facilitate customer service for the retail and
        hospitality industry since 2000. Experticity's patent pending,
        proprietary right-staffing technology enables companies to
        load-balance live customer service staff from a remote location to
        retail front-lines, using real-time, two-way video, audio, and data
        screens to provide customers with a personalized, one-on-one
        service experience.

Contact Information

  • Press Contact:
    Robert Nachbar
    Kismet Communications
    Email Contact
    206-427-0389