SOURCE: Expertus

Expertus

September 28, 2009 11:57 ET

Expertus White Paper Reveals How to Increase Learning Access for Customers and Channel Partners

White Paper Explains the Value of Learning 2.0 Portals When Budgets and Staff Are Shrinking

MOUNTAIN VIEW, CA--(Marketwire - September 28, 2009) - Expertus (www.expertus.com), a global provider of services that optimize the business impact of learning, today released a new white paper that explores Web 2.0 learning portals as dynamic digital environments that make learning more effective and accessible for channel partners and customers. "How to Boost Business Revenues with Learning 2.0 Portals" is available for free download at http://www.trainingefficiency.com/system/files/Boost-Revenues-Learning-2.0-Portals_Expertus_WP.pdf.

"Learning portals allow organizations to stay above water by activating external sales networks," said Mohana Radhakrishnan, VP of Client Services for Expertus. "Global organizations are increasingly dependent on channel partners and customers for top-line revenues and these groups need to be educated swiftly and effectively."

The 17-page white paper, authored by industry expert Radhakrishnan, defines a Learning 2.0 Portal as a place -- usually a website -- where learners find, buy or simply get immediate access to formal and informal training. The white paper includes a case brief from EMC, ideas for mapping a successful portal strategy, tips for implementation, and effective ways to encourage learner adoption. In addition, it includes useful tools, showing how to:

-- Estimate Lost Revenue from Untrained People

-- Quantify Top Line Revenue Due to Increased Training

-- Choose a 2.0 Portal Vendor

"In difficult economic conditions, learning organization must be even more focused on providing effective and satisfying learning experiences," said Cushing Anderson, Program Vice President at IDC. "Organizations must take advantage of every opportunity to remove barriers in employee, partner and customer development. This includes transcending geographic or technology gaps and leveraging Web 2.0 technologies to help learners locate and benefit from appropriate learning opportunities."

Expertus also conducted portal research earlier this year, "2009 Study on Learning Portals & Informal Learning Technologies." The full results report can be viewed at http://www.trainingefficiency.com/system/files/Survey-Results_Learning-Portals-Expertus_April09.pdf.

For information on Expertus, please visit www.expertus.com or call Mike Murrell at 803-802-9971.

About Expertus

Expertus is the leading global provider of services that optimize the business impact of learning. For more than a decade, the firm's 500+ learning management professionals have defined and implemented plans, processes and technologies that transform training organizations -- creating measurable value for the world's most successful corporations. Clients include ADP, Cisco, ConocoPhillips, EMC, Honeywell and Lockheed Martin. Every day at these and other companies, more than a million employees, customers and business partners are educated as a result of Expertus' innovative business strategies, outsourcing services and technology-rich solutions.

Based in Silicon Valley, Expertus serves its clients from offices in the US, UK and India. For more information, visit www.expertus.com, or call toll-free (877) 827-8160.

Contact Information

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