SOURCE: BluePhone

BluePhone

October 15, 2009 07:00 ET

Express Home Furnishings Partners With BluePhone Personal Tech Experts

Creates Program That Delivers Premium Tech and Gadget Support to Express Home Furnishings Customers

SAMMAMISH, WA--(Marketwire - October 15, 2009) - Texas-based rent-to-own retailer Express Home Furnishings has partnered with BluePhone®, a leading online computer support company, to provide Express Home Furnishings customers with white-glove PC Support.

Express Home Furnishings provides high-quality goods such as consumer electronics, computers, appliances, and furniture under flexible rental-purchase agreements. Together with BluePhone, Express Home Furnishings will offer its customers:

--  Unlimited support for one computer
--  24 x 7 x 365 access to BluePhone Personal Tech Experts
--  Support for PCs and Macs® (Laptops & Desktops)
--  Support for almost any device that connects to a computer including:

      Printers    Digital Cameras
      Scanners    SmartPhones (iPhones®, BlackBerrys®, etc.)
      Routers     MP3 Players (iPods®, etc.), Scanners,
      Modems      Operating System Support for PCs and Macs

"We've paired our PC and related products with BluePhone premium tech support services, allowing us to make sure our customers can get any PC question or issue resolved from the comfort of their home," said William "Boo" Christensen, president, Express Home Furnishings. "We are focused on connecting consumers to innovative services, and BluePhone is a great example of how the online tech support market is evolving. This is an ideal partnership, enabling us to add another revenue stream, improve customer satisfaction, and reduce our own support costs," continued Christensen.

About Express Home Furnishings

Express Home Furnishings, headquartered in Brenham, TX is trusted by the local community and provides high-quality goods such as consumer electronics, computers, appliances, and furniture under flexible rental-purchase agreements.

About BluePhone

BluePhone is a leading online computer support company committed to helping members get the most out of their PC, Mac®, software applications and connected devices. Using remote-desktop technology to diagnose, repair, and optimize your computer, BluePhone Personal Tech Experts are certified solution engineers who fix problems that plague computer users daily -- security, configuration, desktop performance -- and "how to" assistance on things like organizing digital photos or making devices like MP3 players easier to use. Members can also access At-Home Help Desk assistance 24 hours a day, 365 days a year by phone, email, chat, or remote computer access. The company's success is measured by the quality of service and satisfaction provided to each member, earning BluePhone a 95% customer satisfaction rating. Visit http://www.bluephone.com or call 877-442-BLUE (877-442-2583) for more info.

iPhone, iPod and Mac are registered trademarks of Apple, Inc. BlackBerry is a registered trademark of Research in Motion Limited. BluePhone is not associated with Apple, Inc. or Research in Motion Limited.

Contact Information

  • Contact:
    Seth Geisler
    Martin Levy Public Relations
    858.610.9860
    Email Contact