BELMONT, CA--(Marketwire - March 6, 2008) - FaceTime Communications, the leading provider
of solutions that control greynets and
manage
unified communications (UC) in the enterprise, today announced
availability of an enhanced version of IMAuditor. It enables enterprises to
benefit from their IBM Lotus Sametime and Microsoft Office Communications
Server deployments with a highly available, fault-tolerant and enhanced
security and compliance infrastructure that includes support for new
modalities like VoIP, video and Web conferencing.
FaceTime has seen growing concern among large organizations over the past
several weeks, examining their ability to log, archive and retrieve
instant messages.
The recent concern is fueled in part by news reports related to $7.1
billion in losses caused by a rogue trader at Société Générale, a large
French bank. Earlier this month, instant messages reportedly exposed a new
twist in the scandal surrounding the record losses. Other cases also have
brought e-discovery to the news forefront in recent months, including a
patent infringement trial involving Qualcomm Inc. and Broadcom Corp that
resulted in fines to Qualcomm in excess of $9 million due to its slow
response to e-discovery requests. (See related news release, "
Unprecedented Fraud and
Large Fines Highlight Compliance Requirements for Unified
Communications," issued today.)
IMAuditor 9.1 helps organizations realize the benefits of UC and
enterprise instant
messaging deployments by providing guaranteed compliance to meet
regulatory and corporate requirements, including logging, archiving and
easy retrieval of Web conferencing data. The deep compliance protection
also covers the content of instant messages and their attachments over
public networks. For more information or to request a product evaluation,
visit
http://www.facetime.com/productservices/imauditor.aspx
According to the October 2007 survey, "Greynets in the Enterprise: Third
Annual Survey of Trends, Attitudes and Impacts," commissioned by FaceTime
and conducted by market research firm NewDiligence, 56 percent of
organizations currently have plans to roll out
unified
communications solutions. Further, at locations where enterprise
instant messaging is deployed, nearly three-fourths of IT managers report
that public instant messaging is also in use by employees. For more
information on the Greynets Survey, visit:
http://www.facetime.com/solutions/greynets.aspx.
"Unified communications suites are becoming integral to the way employees
work today," said Frank Cabri, vice president of marketing and product
management for FaceTime Communications. "But IT managers are finding that
their UC rollouts don't significantly reduce employee use of
consumer-oriented Web 2.0 applications and public instant message networks.
Security and compliance controls must extend across all UC modalities in
this heterogeneous environment, both enterprise-sanctioned and
consumer-oriented."
In addition to specific compliance policies that can be set to log and
archive instant messages and Web conferencing conversations and attachments
for individual users, granular controls in the new IMA 9.1 can be set to
block or allow audio and video transmissions on a per-user basis, across
all UC modalities.
Extending Compliance to All UC Modalities
Changes to the
Federal Rules of
Civil Procedure adopted in December 2006 introduced a broad new
definition of what constitutes discoverable electronically stored
information. Under the new federal rules, companies need to keep track of
all the e-mails, instant messages and other electronic documents they store
-- whether or not they define them as business records -- and, if involved
in litigation, be able to produce their "electronically stored information"
according to specific requirements as part of the litigation discovery
process.
Electronically stored information includes all instant messages whether
transmitted over a public or private instant message network or via a UC
platform, and communication over Web conferencing systems such as
Microsoft's Live Meeting. Put in simple terms, if the communication is
saved electronically it is subject to the
e-discovery
rules.
However, according to FaceTime's
Greynets Survey,
only 68 percent of IT managers are at work locations where there are
specific guidelines and policies that govern the archiving and storage of
instant messages, e-mail and chat communications. Further, 45 percent of IT
managers would be unable to produce a record of a specific employee's
instant message communications if required to do so for legal purposes, and
just 55 percent of IT managers surveyed have received guidance from their
corporate counsel concerning the archiving and storage of e-mails, instant
messages, chats and other employee communications.
New features in IMAuditor 9.1
-- Support for Sametime 8.0 includes ability to capture and store
screenshots and custom emoticons within Sametime, for a complete picture of
the conversation
-- Ability to log participants and set ethical boundaries within Live
Meeting for enhanced compliance coverage for Web conferencing
-- Redundant connector capability for OCS to eliminate single point of
failure, even within a single OCS front-end server
-- Support for Reuters Messaging 7, including full management, control,
logging and archiving of RM Chat messages
-- Support for VMware as a deployment option to provide enhanced options
for architecture scalability and redundancy
-- Consolidated transcript export option for easy retrieval and
presentation in the event of an e-discovery process
-- Ability to import employee identities from nested directory groups for
greater ease and flexibility of policy setting
-- Granular permissions to control audio and video across all
applications for greater management and control
About IMAuditor
FaceTime IMAuditor is a full-featured instant messaging proxy that secures
and manages all public and enterprise instant message use over an
organization's network. IMAuditor, which resides on the LAN, maintains an
integrated trust relationship with FaceTime's
secure Web gateway appliance, the Unified Security Gateway (USG). These
two products form FaceTime Enterprise Edition to deliver complete
end-to-end security, management and compliance for real-time communications
in the enterprise, ensuring that corporate data is protected both from
outside threats such as spyware, viruses and worms, as well as from
information leakage from within the company.
IMAuditor 9.1 is available now from FaceTime and authorized distributors
and partners worldwide. For pricing and additional information call
1-888-349-3223 or visit
www.facetime.com.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number
one by IDC for four consecutive years, FaceTime's award-winning solutions
are used by more than 900 customers -- including nine of the ten largest
U.S. banks -- for security, management and compliance of real-time
communications. FaceTime supports or has strategic partnerships with all
leading public and enterprise IM network providers, including AOL, Google,
Microsoft, Yahoo!, Skype, IBM, Reuters, and Jabber.
FaceTime is headquartered in Belmont, California. For more information
visit
http://www.facetime.com or call 888-349-FACE.
FaceTime, FaceTime Communications, IMAuditor, RTGuardian, GEM, Facetime
Enterprise Edition, FaceTime Security Labs, IMPact Index, SpywareGuide.com
and the FaceTime logo are registered trademarks and trademarks of FaceTime
Communications, Inc. Other trademarks and registered trademarks are the
property of their respective owners.
Contact Information: FaceTime Contact:
Emily Chamberlin
A&R Edelman
650-762-2945