SOURCE: FaceTime Communications

March 20, 2008 10:45 ET

FaceTime Provides Unmatched Malware Prevention for Leading VoIP and Chat Software

First to Protect Skype Users From Malware and Malicious Links

BELMONT, CA--(Marketwire - March 20, 2008) - FaceTime Communications, the leading provider of solutions that control Internet and unified communications (UC) in the enterprise, today announced enhancements to its Greynet Enterprise Manager (GEM) including detection of malicious URLs entering the enterprise network via Skype instant messaging conversations.

Skype is encrypted using a proprietary method, making it impossible for traditional security products to view the content of a Skype text conversation. Working in partnership with Skype over the last year, FaceTime is the only security vendor with the ability to examine the content of a Skype instant message as it enters the network. Using its leading malware signature database maintained by FaceTime Security Labs, FaceTime's products verify that content is safe and free of malicious URL links before entering the network.

With 276 million registered business users worldwide, Skype's growing popularity and inherent cost savings have made it very attractive to businesses looking to provide the advantages of presence and real-time Internet communications to their employees. Being able to protect against the threat of malware that can enter the network via something as simple as a URL in a chat screen is crucial to IT's realization of the real-time presence benefits of Skype.

An add-on to FaceTime's popular Unified Security Gateway and IMAuditor products, GEM enables organizations to manage security policies and aggregate reporting for IM, P2P and malware traffic across distributed enterprise environments. By integrating with USG, GEM delivers the industry's most robust network-based anti-malware solution, allowing targeted remediation and repair of infected endpoints dynamically based on gateway malware detections from USG.

"Simple block or allow policies are no longer sufficient in most organizations," said Frank Cabri, vice president of marketing and product management for FaceTime. "IT managers are realizing they need to embrace the real-time communications that employees have introduced to the business environment with policies and tools to secure, control, manage, log and archive their use -- as well as their content."

Malware entering enterprise networks via real-time communications such as instant messaging and Skype costs businesses nearly $289,000 annually on average, according to the 2007 survey "Greynets in the Enterprise: Third Annual Survey of Trends, Attitudes and Impact," conducted by NewDiligence Research and commissioned by FaceTime. The survey revealed that IT managers experience nearly 39 incidents per month, on average, that require some kind of repair or remediation to end user PCs, and each repair requires, on average, about nine hours of work.

FaceTime and Skype

In addition to GEM-based control of in-bound URLs, FaceTime offers IT-oriented controls to manage Skype in an enterprise environment through its Unified Security Gateway appliance. Centralized policies can easily be set to allow or disallow various Skype elements for the entire company, for groups or departments, or on an individual basis -- including file transfer, voice calling, video calling, voicemail and voice recording.

In addition, proxy settings and listen port settings can be turned on or off for users and administrators to prevent users from broadcasting their presence online. IT can set parameters to deny users from becoming supernodes or relay nodes, and a real-time bandwidth usage indicator provides a constant measure for IT to determine Skype's impact on network traffic.

GEM 3.5 is available now. Enhancements include:

--  Detection and blocking of malicious URLs entering network via Skype
    IM/chat conversations insures network integrity
--  PC discovery via Active Directory lookup provides ease of
    configuration and lower administrative costs
--  Users can trigger remediation from their browsers on notification of
    inbound malware, lowering exposure to risk, reducing help desk calls, and
    eliminating the cost of re-imaging PCs due to infection
--  Centralized policies may be set with localized enforcement based on IP
    ranges and geographic location, lowering administrative management time and
    costs
--  URL filtering reports may be imported from USG into GEM, providing a
    centralized view for all channels across multiple USGs
--  Support for Vista desktop prevents exposure to threats and lowers risk
    for all endpoints on the network
--  Support for VMware as a deployment platform provides enhanced options
    for architecture scalability and redundancy
    

About FaceTime Communications

FaceTime Communications enables the safe and productive use of instant messaging, Web usage and Unified Communications platforms. Ranked number one by IDC for four consecutive years, FaceTime's award-winning solutions are used by more than 900 customers -- including nine of the 10 largest U.S. banks -- for security, management and compliance of real-time communications. FaceTime supports or has strategic partnerships with all leading public and enterprise IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM, Reuters and Jabber.

FaceTime is headquartered in Belmont, California. For more information visit http://www.facetime.com or call 888-349-FACE.

FaceTime, FaceTime Communications, IMAuditor, RTGuardian, GEM, Facetime Enterprise Edition, FaceTime Security Labs, IMPact Index, SpywareGuide.com and the FaceTime logo are registered trademarks and trademarks of FaceTime Communications, Inc. Other trademarks and registered trademarks are the property of their respective owners.

Contact Information

  • FaceTime Contact:
    Emily Chamberlin
    A&R Edelman
    650-762-2945
    Email Contact