SOURCE: Aberdeen Group

Aberdeen Group

November 10, 2010 11:00 ET

Facilities Management: The New Strategic Function

New Study Traces the Evolution of Facilities Management From Afterthought to Strategic Function

BOSTON, MA--(Marketwire - November 10, 2010) -  Modern economic times have dictated that the facilities management function be propelled to strategic significance, according to a new research report published by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS). The Facilities Management study found that companies across the globe are focused on improving their facilities management programs to drive down operating costs, improve energy consumption, support sustainability objectives, and improve the quality of physical business unit locations.

The new research study, which captured the perception, strategies, and capabilities of more than 100 global enterprises, discovered that 33% of companies consider bottom-line savings as the most important attribute in the management of their facilities, ahead of such aspects as brand image (5%), health and safety of workers (20%), and facilities' conditions to customers and clients (18%).

"Companies have realized that classic back-office functions, like accounts payable, expense management, and now, facilities management, provide inherent strategic value to the greater organization," said Christopher Dwyer, research analyst, Aberdeen. "By leveraging efficiencies throughout the range of facilities processes, companies can reduce costs associated with maintenance, work orders, energy consumption and safety."

Mehul Shah, research analyst, Aberdeen added, "Organizations are also focused on reducing energy consumption and costs, as these costs are a major percentage of the total operating costs for many companies. Top performing companies are more likely than their peers to invest in an energy management solution to automate the collection, monitoring and management of energy data. All these capabilities have enabled these top performers to reduce energy consumption by 10.2% over the last year."

This research study unveiled a core set of recommended actions for companies to improve their own facilities management programs, including securing executives support for facilities management improvement initiatives and investing in both energy management and end-to-end facilities management solutions to improve performance and drive strategic value across the entire organization.

To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?spid=30410182&cid=6521&camp=2 or compare your organization against the top performers with Aberdeen's free online assessment tool at http://assessment.aberdeen.com/mZvXN3kXMg/index.aspx

Visit Aberdeen.com for additional access to complimentary Global Supply Management Research and Manufacturing Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

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