SOURCE: LogLogic


December 20, 2011 09:00 ET

Facing Heightened Holiday Risks, Retailers Follow Precaution From LogLogic About Protecting Online Shoppers

Top Retailers Conform to Every Log Management Requirement in the Prevailing PCI DSS Standard for Cardholder Protection

SAN JOSE, CA--(Marketwire - Dec 20, 2011) - LogLogic®, trusted provider of the only scalable log and security intelligence platform (LSIP) for the enterprise and cloud, has alerted retailers to the significance of all 12 requirements of the PCI DSS standard, version 2.0, in protecting the credit card data of their online shoppers. Although data logging is either mentioned or implied in the 12 requirements, requirement 10 requires retailers to log all activity on their network in order to protect customer credit card information. The Body Shop, Plantronics, LAVEGO AG, The Lowry, and Republic Airways are among a growing list of companies using LogLogic log management solutions to provide customers with fast, reliable logging and archiving solutions for improved compliance, operational efficiency, forensics, and security.

The threat of malicious attacks on retailers' sales portals is especially acute during a holiday season, when many retailers expect to make 40 to 50 percent of their sales for the year. To combat such attacks, retailers are tasked with meeting all requirements of the PCI DSS standard, but the lack of clarity on file integrity monitoring or change detection can jeopardize enforcement of the standard, ultimately leaving consumers at risk. Using a log and security intelligence platform from LogLogic, retailers can meet not only the stated requirements, but also the intended requirements, of the PCI DSS standard. As a result, they can maintain their focus on maximizing sales and providing superior customer service to drive business growth.

Log management doesn't just help retailers meet PCI compliance standards, but also helps them avoid potentially crippling attacks and service outages. "During the peak sales season, retailers need to focus on shipping customer orders, managing their inventory, and monitoring their e-commerce sites -- and security of customer data can become a secondary consideration," said Mandeep Khera, chief marketing officer for LogLogic. "Hackers know this and take advantage of a lapse in security to pursue malicious activity. LogLogic helps retailers monitor for malicious activity and protect their customers' information without taking time away from sales-generating activities. At the same time, such diligence helps them protect their brands."

Web Traffic Increases Create Additional Risks

Comprehensive monitoring of log data also addresses a heightened risk to online retailers of website glitches that could either hamper performance or cause a website to crash -- resulting in losses of thousands or even millions of dollars in holiday sales for every minute a web server is down.

Log management plays a key role in monitoring not only web servers but also website applications, protecting retailers against the risk of outage that increase with massive increases in site traffic. Website monitoring requires diligent supervision of system logs -- which is possible only in a system that produces log data for every activity. Log management with LogLogic is unique in ingesting data and producing logs from all cloud and physical network devices, security devices, web servers, and other connected networking appliances and systems. System administrators can assess that data, anticipate system glitches or outages, and take immediate preventive action to ensure continuous uptime.

About LogLogic
LogLogic® is the trusted provider of the industry's only scalable log and security intelligence platform (LSIP) for the enterprise and cloud. As the originator of LSIP, LogLogic is the only provider to give enterprises the benefits in solving security, IT Operations, forensics, and compliance issues in a single, highly scalable architecture. This architecture enables users to collect and analyze terabytes of big data generated by IT assets and gives IT and security professionals actionable information, whether to identify and remedy security threats, optimize server and website performance, troubleshoot their network and security devices, or remain compliant with regulations. More than 1,200 customers worldwide entrust collectively over 1,000 petabytes of sensitive IT data to LogLogic. For more information, visit LogLogic on the web at or on Twitter or Facebook.

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Contact Information

  • Press contact:
    Larry Smalheiser
    Trainer Communications
    (925) 271-8211
    Email Contact