SOURCE: FareHarbor

FareHarbor

October 06, 2015 12:00 ET

FareHarbor Surpasses One Million Tour Bookings in 2015 Totaling $150 Million

Relentless Focus on Customers' Success Leads to 3600 Percent Increase in Bookings and a 5000 Percent Expansion in Customer Base in 20 Months

HONOLULU, HI--(Marketwired - Oct 6, 2015) - FareHarbor, a family-owned business serving tour and activity operators with the industry's ultimate online booking and reservation management platform, today announced its customers have booked more than one million tours to-date in 2015 totaling more than $150 million in revenues for its loyal customers. Also from January through August, the FareHarbor system processed over $100 million in credit card transaction, an increase of nearly 733 percent year to date.

FareHarbor ended 2013, its first year of operation, with 5 employees in its Honolulu headquarters serving 25 local tour operators with a total of $4 million in tour bookings. Today the company has grown to 90 employees and its enterprise-class reservation platform is used by 1,200 tour and activity companies in all 50 states and 7 countries. FareHarbor forecasts continued hyper growth through the remainder of 2015 and beyond.

The FareHarbor platform is a world-class, mobile-friendly reservation system optimized for the exacting demands of the tour and activity industry. It seamlessly supports bookings via phone, affiliates, online and in-store -- all with live, real-time resource and schedule availability. FareHarbor customers do not incur fees or sign contracts and enjoy the industry's lowest credit card processing fees. The FareHarbor team also serves as one of the tour industry's leading marketing resources, helping their customers increase bookings and improve their web presence with experts in web advertising, email marketing, website design, SEO, and more.

"Before starting this company we committed ourselves to learning the tours and activities industry from the inside out, and then we built a reservation system and a suite of marketing services around it that precisely address the challenges our customers face each and every day," said Lawrence Hester, CEO, FareHarbor. "Our revenues, bookings, and customer base are all growing by more than 10 times a year, so clearly our focus on customer satisfaction has helped us arrive at the ideal business model for FareHarbor and for our customers."

About FareHarbor
Founded in January 2013, Honolulu-based FareHarbor began shortly after a planned family vacation to Hawaii, when co-founder Zachary Hester, along with his brother Lawrence, discovered the challenges of booking activities online while on the island. After working in the business for 2 years, he assembled a team of family and friends and together they set out to create a world-class online reservation system specifically designed to empower tour operators to better serve their customers while increasing online bookings and revenue. Today, FareHarbor supports more than 1,200 clients in 50 states plus the British Virgin Islands, Puerto Rico, the US Virgin Islands and Tahiti from its offices in Hawaii, San Francisco, Denver, Minneapolis and Boston. For more information, please visit fareharbor.com.

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