SOURCE: FareHarbor

FareHarbor

September 08, 2015 12:24 ET

FareHarbor's Online Booking and Reservation Management Platform Implemented by Segway Authorized Tour Operators

Platform Empowers Tour Operators to Save Time and Money While Efficiently Growing Ticket Sales

HONOLULU, HI--(Marketwired - Sep 8, 2015) - FareHarbor, a family-owned business serving tour and activity operators with the industry's ultimate online booking and reservation management platform, today announced its solution has been implemented by Segway Inc. (Segway), the world's leading provider of personal electric transportation. Under the terms of the agreement, all affiliated U.S. Segway® Tour Operators will utilize FareHarbor as their exclusive online reservation platform.

The FareHarbor platform is a mobile-friendly reservation system optimized for the tour and activity industry. The platform empowers tour operators to streamline the reservation process by managing phone, in-store, affiliate and online reservations -- all with live, real-time availability. Users do not incur fees or sign contracts and enjoy the industry's lowest credit card processing fees. What's more, FareHarbor helps activity companies grow their revenue by delivering a host of no-fee marketing services that improve online visibility, web traffic and enhance the overall website experience.

"There are hundreds of affiliated Segway tour operators across the U.S. that run tens of thousands of tours each year. Our mission is to deliver them a world-class reservation system that enables consumers to book tour reservations in any way they'd like," said Lee Robinson, Manager, Tour Operator Channel, Segway Inc. "FareHarbor understands this market and its needs. Its platform's quality and capabilities are superior to alternate solutions and the support team is exemplary. We're excited to be working with them."

"Segway selected the FareHarbor platform for its nationwide network of tour operators because it offers an unmatched feature set. They were also impressed with our customer-first business philosophy," said Lawrence Hester, CEO, FareHarbor. "Our reservation platform is second to none and it's supported by an incredible team of experts who are dedicated to taking customer bookings and revenue to a whole new level."

FareHarbor offers business owners powerful, custom reporting capabilities. The solution can easily glean customer data, track which tours are most profitable and be customized to meet a user's needs. Through FareHarbor's Lightframe™ API, data can be collected in a variety of different ways, which enables customers to book reservations seamlessly without ever leaving the website. FareHarbor also offers live 24/7 US-based support for all its online customers, affiliates and employees.

About Segway
Segway Inc., based in Bedford, New Hampshire, USA, is the world's leading provider of personal electric transportation. Its international network currently includes more than 250 distributor, dealer and experience center retail points in 80 countries. For more information, visit www.segway.com.

About FareHarbor
Founded in January 2013, Honolulu-based FareHarbor began shortly after a planned family vacation to Hawaii, when co-founder Zachary Hester, along with his brother Lawrence, discovered the challenges of booking activities online while on the island. After working in the business for 2 years, he assembled a team of family and friends and together they set out to create a world-class online reservation system specifically designed to empower tour operators to better serve their customers while increasing online bookings and revenue. Today, FareHarbor supports more than 1,000 clients in 42 states plus the British Virgin Islands, Puerto Rico, the US Virgin Islands and Tahiti from its offices in Hawaii, San Francisco, Denver, Minneapolis and Boston. For more information, please visit www.fareharbor.com.

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