SOURCE: Farmers Insurance

September 01, 2012 01:29 ET

Farmers Insurance Mobile Catastrophe Claims Bus on the Scene in Baton Rouge, LA Helping Customers Who Suffered Damage From Hurricane Isaac

Media Is Invited to Visit the MCC, Contact Jerry Davies (below)

BATON ROUGE, LA--(Marketwire - Sep 1, 2012) - Farmers Insurance Group® of Companies claims has a Mobile Claims Catastrophe Bus (MCC) in Baton Rouge to help customers stricken by Hurricane Isaac.

The MCC, equipped with state-of-the art satellite communications equipment includes high-speed satellite and internet, self-contained generator power supply, satellite laptop and cell phones, claims stations; water, supplies; and a radar system to monitor incoming weather patterns.

The MCC is located at:

The Walmart Parking Lot
904 South Range Road
Denham Springs, Louisiana 70816

Hours: 8:00 A.M. to 6:00 P.M.

"The MCC is one of three in the Farmers fleet, and is the foundation for restoring our customers' lives," notes Trish Bump, Farmers and Foremost Senior District Manager for Southern Louisiana. "We invite customers and non-customers alike to visit the MCC to file claims or have a cup of coffee, or cold drink."

"Flood Claims Department personnel from Farmers Insurance subsidiaries Foremost Insurance, 21st Century and Bristol West, are meeting with customers and determining the damage they have suffered and offering immediate assistance to help them get back to normal as soon as possible," explains Ms. Bump.

"We invite our customers to come to the Claims Center bus to file a claim, or Farmers customers who have suffered damage can call Farmers' 24-hour-7 days a week claims hotline for immediate assistance."

800-HelpPoint (1-800-435-7764) for immediate assistance or

Spanish-language claims assistance is available to Farmers customers by calling 877-RECLAMO (877-732-5266).

Foremost Insurance customers can call: 800-527-3907.

Customers with a Farmers flood policy should call 1-800-HelpPoint or our flood claims department at 800-759-8656.

Farmers customers and non-customers alike can go to www.farmers.com and click on the Claims Section to view a new video on what to do after a hurricane. The video can be viewed at:

https://www.farmers.com/SV_CatPreparedness_Hurricane.html

Farmers customers can also go to www.Farmers.com or download the free iClaim app to file a claim.

Farmers Insurance Group of Companies is a leading U.S. insurer of automobiles, homes and small businesses and also provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be.  Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Insurance Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at www.farmers.com or at www.Facebook.com/FarmersInsurance.

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