Faromor Ltd.

Faromor Ltd.

March 24, 2011 10:41 ET

Faromor Product Recall

SHAKESPEARE, ONTARIO--(Marketwire - March 24, 2011) - Please be advised that the Electrical Safety Authority (ESA) and Faromor Ltd. are issuing a voluntary recall of the following motor unit in Canada only:

Somfy Phoenix Motor Model # PH5012 (220V)

- this unit is typically used in the Bottom Roll-up Power Drive Unit

The reason for this voluntary recall is that these units have not been tested to determine whether they are compliant with the Canadian Standards for product safety and may pose a safety hazard. The main concern is that the power cord connected to the motor will not stand up to extreme temperatures and may crack or fail.

Faromor is working diligently to design a direct replacement unit for the existing unit so that there are no other changes to the operation of the curtain systems required. If you would like further information on this matter please contact us directly at anytime.

We apologize in advance for any inconvenience this may cause but we believe that the safety of our product and our customers is of the utmost importance.

Contact Information

  • If you have one of these motors installed please call us
    immediately at: Faromor Ltd.
    2079 Line 34, PO Box 279
    Shakespeare, ON, N0B 2P0
    1-800-960-4002
    gary@faromor.com