SOURCE: Innovation Group

Innovation Group

February 14, 2012 11:15 ET

Fidelity National Title Group Implements Innovation Group's Insurer Analytics

Three Month Implementation Delivers Significant Business Value

FARMINGTON, CT--(Marketwire - Feb 14, 2012) - The Innovation Group plc (Innovation Group), a global provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive and property industries, today announced Fidelity National Title Group (FNTG) successfully implemented Insurer Analytics as part of phase one of the company's strategic initiative to automate and digitize the claims process in less than three months. FNTG's parent company is listed on the NYSE.

Implementation of Insurer Analytics was accomplished on time and on budget, highlighting the value of the solution's flexible framework, data model, robust ETL process and insurance-specific KPIs and metrics as compared to other analytics solutions. The initial implementation aligned Insurer Analytics with data from FNTG's legacy claims solution to provide "real and right time" and "train of thought" analysis and dashboard reporting. Implementation of Insurer Analytics is a strategic step in providing a data and information management framework to derive business intelligence and insight.

Industry research continues to highlight the business priority of analytics to help improve insurers' business operations through improved intelligence and insight. FNTG's implementation establishes a long-term business information framework using Innovation Group's insurance-specific analytics solution that enabled:

  • Business Agility - Quick, fast, accurate decisions based on quality information help insurers respond to customer demands and navigate an ever-changing business environment.
  • Performance Profitability - Managing the business from products, customers, distribution channels to partners across the entire operational value chain to ensure both top and bottom line exceptional results.
  • Empower the Business - Easy to use, accurate and intuitive solutions enable business users and translate to high adoption.
  • One Version of the Truth - A single, insurance-specific data model provides a robust, single data management platform to ensure all decision-makers have the same actionable information.

"We are delighted that FTNG's implementation of Insurer Analytics has provided a strategic framework and immediate business value to their operations," said Euan King, CEO North America Insurer Software, at Innovation Group. "Our belief is that any analysis should transform data into relevant and actionable information that can be rapidly delivered where it counts, to people with the knowledge to do something about the trends and issues uncovered. FTNG's implementation of Insurer Analytics highlights this transformative and operational value."

Insurer Analytics uniquely provides business intelligence (BI), dashboard reporting, real-time analytics and management reporting to assist in managing the business of insurance. The extensive configuration, robust insurance data model, broad out-of-the-box BI and dashboard reporting specific to insurance will provide real-time analysis and reporting critical for insurers. Insurer Analytics has been recognized with a 2011 Celent Model Insurer and 2011 VIP award.

About The Innovation Group plc:
The Innovation Group plc (LSE: TIG.L) is a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries. Innovation Group provides contact centers, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. Innovation Group has over 800 global clients including AXA Insurance, RSA, Encompass, Esurance, Hertz, CNA, Main Street America Group, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation Group's 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States. www.innovation-group.com

Contact Information

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    Innovation Group
    Jennifer Overhulse-King
    St. Nick Media Services
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