SOURCE: Field Solutions

Field Solutions

October 13, 2010 09:00 ET

Field Solutions Reports 81.5 Percent Third Quarter Growth

Clients' Increased Usage and New Client Acquisition Drive Strong Q3 Results

MINNEAPOLIS, MN--(Marketwire - October 13, 2010) -  Field Solutions, North America's premier independent field service technician resource for servicing electronic equipment, is reporting accelerated adoption of its outsourced field service offerings. Third quarter 2010 results include rapid revenue growth of 81.5 percent over third quarter 2009, and 16.6 percent growth over its already strong 2010 second quarter revenues. Significant drivers of the company's Q3 growth include an increasing list of new clients and a significant expansion of services for existing large clients.

In summary, Field Solutions' Q3 2010 results include:

  • Revenue growth of 81.5 percent over Q3 2009, and 16.6 percent sequential quarterly growth over a strong Q2 2010.
  • Expanded volumes from clients added in 2009 and the first half of 2010. These service clients attribute their growth to Field Solutions' unique sourcing and service delivery capabilities and the subsequent advantage it provides them to win new accounts.
  • Expansion of services to new clients providing field technology services to residential locations. These clients are expanding their usage based on consistently reliable performance levels, along with new service approaches tailored to residential service requirements.
  • Deployment of online software system enhancements designed to improve both technician and service provider experiences. These enhancements give technicians a greater ability to access and apply for work, as well as greater control of on-time performance. The benefits to service providers include improved technician response and superior reliability.
  • Addition of two new outside members to the board of directors -- David Hemler, senior vice president of small business services at Deluxe Corporation based in Shoreview, Minn., and Chip Emery, owner and CEO of Supply Chain Services (SCS) based in Stillwater, Minn. Mr. Emery is the former CEO of MTS Systems.

"The success of our business reflects expanded use of Field Solutions by our clients, increased acquisition rates of new clients and continued high client-retention rates," commented Mac Lewis, CEO of Field Solutions. "The skilled technicians in our database, combined with our automated business processes, are providing quality service and enabling the company's strong volume growth. As we continue to build a positive track record and deliver significant value to our clients, we're positioned for the next stage of development -- as the recognized leader in the contingent technology field services staffing arena."

About Field Solutions, Inc.
Field Solutions ( is a leading provider of independent field service technicians to the electronics equipment industry and is committed to delivering the highest quality field service through independent technician resources across North America. Field Solutions achieves quality results with flexibility and responsiveness through its automated technician-sourcing and work order management tools, experienced field service project management team, state-of-the-art quality assurance and analytical processes, and a trained and motivated group of independent field technicians. Field Solutions' clients are leading electronics manufacturers, resellers and service providers. Field Solutions' independent technicians are geographically dispersed across North America and maintain experience, certification and skill set profiles in the Field Solutions technician database. For more information, please visit us at or call Marty Reader, EVP sales and marketing, at 952.288.2506.

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