SOURCE: FieldOne Systems

FieldOne Systems

October 18, 2012 07:07 ET

FieldOne and Celenia Raise the Bar for Field Service Management

New Partnership Helps ISVs and Microsoft Dynamics Partners Generate New Revenue Streams via Turnkey Field Service Management Offerings

MAHWAH, NJ--(Marketwire - Oct 18, 2012) -  Broadening its position as a leading provider of cloud-based field service management solutions, FieldOne Systems today announced a significant new agreement with Celenia Software. The partnership combines FieldOne's Microsoft Dynamics-based solution with Celenia's Microsoft expertise and world-class service and support, enabling Independent Software Vendors (ISVs) and Microsoft Dynamics partners to generate new revenue streams by seamlessly adding comprehensive field service management solutions to their suite of services.

Today's announcement introduces resellers to a new, turnkey proposition for successfully approaching new markets and generating additional revenue. Ilan Slasky, Chief Executive Officer, FieldOne Systems, explains, "Service businesses know that customer satisfaction is paramount to their success, yet they face -- and must overcome -- difficult and ever-changing dynamics to technician scheduling in order to ensure exceptional and timely service. That's why companies are seeking advanced software solutions to streamline business processes, to help manage their service teams more effectively and to deliver exceptional service in the most efficient way possible. Our partnership with Celenia will enable us to quickly expand our solution throughout the reseller community, and bundle it with world-class service and support to help Celenia seamlessly introduce field service management solutions to their client base."

Headquartered in Atlanta, Georgia, Celenia delivers global partner services and add-on products to resellers and ISVs dedicated to Microsoft Dynamics AX, NAV and CRM platforms. Celenia's Dynamics Sourcing Services provide advanced capabilities for building-out customer development organizations, speeding delivery times, optimizing costs, and improving go-to-market pricing.

"Our entire value proposition is to allow Microsoft, the channel, and the ISVs that sell Dynamics, to achieve greater success and become more profitable. Quite simply, it's in our DNA," said Karina Nielsen, Chief Executive Officer, Celenia Software. "Through our FieldOne partnership, we will now be able to offer resellers full-service, field management solutions, helping them to strengthen existing client relationships or approach new markets."

Celenia's new functionality is being offered via the company's recently-announced Field Service Division, built on decades of Microsoft Dynamics consulting, solution delivery and development expertise.

FieldOne's flagship product, FieldOne Sky, is an innovative, secure and scalable service management system -- giving field service companies access to a world-class technology that streamlines business processes. The solution is seamlessly integrated into existing CRM or ERP systems, providing a holistic approach to product delivery, implementation and services. For more information on FieldOne and the market's leading field service management solutions, please visit: www.fieldone.com.

About FieldOne Systems
Founded in 2001, FieldOne Systems is committed to transforming the way service businesses manage their operations. The company's flagship product, FieldOne Sky, is an innovative, secure and scalable service management system providing field service companies with powerful tools to streamline their business processes. The revolutionary routing technology offers up-to-the-minute technician scheduling and dispatch, real-time status information, on-site wireless data entry, complete inventory control and much more. FieldOne Sky is an easy to use, all-in-one software solution. With FieldOne Sky, service organizations can more efficiently handle day-to-day activities without wasting considerable time and resources on duplicate work, and focus more on business development. FieldOne's technology automates field service management for dozens of industries including: medical and diagnostic, property management, IT and technology, waste management, safety and security, mechanical contractors such as electrical, plumbing, HVAC and warehousing, distribution and logistics companies, and many more.

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