MAHWAH, NJ--(Marketwired - May 23, 2013) - Taking its leadership in cloud-based field service management one step further, FieldOne Systems today unveiled a new offering specifically designed to help companies bring the highest levels of service quality across individually managed franchises. Placing the "franchise tag" on field service management, FieldOne Sky for Franchise Organizations (SFO) delivers the process automation and management capabilities necessary to drive consistency and customer satisfaction across numerous and geographically dispersed operations.
"The goal of every business is to provide a consistent, quality experience for all customers. This is a particular challenge in the franchise model where field service is managed by individual operators, but has implications for the entire organization and brand," said Ilan Slasky, Chief Executive Officer, FieldOne Systems. "At FieldOne, ensuring the best field service possible is not just one of our goals -- it's all we do. That's why we're bringing a new solution specifically designed for franchise operations to market."
Addressing this challenge, FieldOne SFO is based on the award-winning Sky solution. FieldOne Sky enables field service organizations with powerful end-user capabilities and real-time access to enterprise resources and customer data in the field across a range of mobile devices, as well as intelligent management of all phases of the field service delivery lifecycle. These features have enabled FieldOne Sky to quickly become one of the Field Service Management market's leading field service solutions -- driving new levels of workforce productivity and client satisfaction while reducing customer churn and eliminating operational inefficiencies.
FieldOne SFO is specifically designed to help franchisors, franchisees, and service providers more effectively conduct business. For franchisors, the offering drives consistent field service across the organization, while providing the monitoring tools necessary to ensure access to timely and quality services. Franchisees benefit from a very low cost and easy-to-use automated repair and maintenance system with premier pricing. Service providers also benefit from access to an enterprise-class field service management solution with no up-front investment and discounted monthly costs.
FieldOne Sky for Franchise Organizations is specifically designed to drive measureable results. To learn how Franchisers, Franchisees and Service Providers are benefiting benefit from FieldOne SFO, visit www.fieldone.com/products/overview/sky/sky-for-franchise-organizations.
For more information or to learn more about the benefits of FieldOne, visit www.fieldone.com or call 866-918-8324. To join the FieldOne Partner Program, please contact: partners@fieldone.com. Follow FieldOne on Twitter, LinkedIn, YouTube, Blog, or Facebook.
About FieldOne Systems
FieldOne Systems provides solutions that address the complex challenges enterprise service organizations face managing field technicians and assets in large-scale environments. The company's flagship product, FieldOne Sky, is a scalable, secure, cloud-based, on-line or on-premise field service automation platform providing comprehensive and intelligent management of all phases of the field service delivery lifecycle. Sky enables companies to deliver world class customer experiences in the field while minimizing costs and maximizing resource efficiency. FieldOne's technology is used by 2,100+ Field Service Customers, representing 150,000+ licenses across more than 18 countries and 40 industries including manufacturing, healthcare, technology, energy, safety/security, waste management, and distribution and logistics. For more information visit: www.fieldone.com
Contact Information:
For more information, contact:
Joline Biancavilla
BridgeView Marketing for FieldOne Systems
603-978-4491
Joline@bridgeviewmarketing.com
