SOURCE: Westbrook Technologies Incorporated

Westbrook Technologies Incorporated

February 16, 2011 09:30 ET

Financial Services Company Speeds Collection With Fortis

CJM Financial Improves Customer Service With Document Management

BRANFORD, CT--(Marketwire - February 16, 2011) - Westbrook Technologies, developer of Fortis™ and FortisBlue™ enterprise document management (EDM) software, today announced that CJM Financial, Inc. has implemented Fortis to streamline invoice processing, quickly bring new customers on board and maintain customer satisfaction.

CJM Financial, based in Ankeny, Iowa, is a factoring company that primarily serves the trucking industry, but also has customers in manufacturing, distribution and services. Factoring is the sale of accounts receivables at a discount in exchange for immediate payment. Independent truckers, for example, don't have the time and resources to analyze credit histories or ensure invoices get paid in a timely fashion.

The factoring process relies heavily on efficiently handling invoices and responding to customer inquiries quickly. "We needed a system that could retain invoices and bills of lading, while providing our account managers quick access to these documents to send to customers' debtors," explained Troy Murphy, owner of CJM Financial. "The software we used prior to implementing Fortis was not scalable as our business grew. We wanted to streamline the process and avoid creating multiple photocopies of documents."

Working with LBC Technology, a Westbrook partner that offers network support and services, CJM chose Fortis document management software. "It was Fortis' query and exporting abilities, as well as its capacity to expand as needed down the road, that appealed to us," said Murphy. 

Using Fortis has reduced the turnaround time for distributing invoices and collecting payments. Employees no longer need to make duplicate copies or search for misplaced documents. CJM captures 1,100 documents a week or 4,500 documents a month with Fortis. It is easier for CJM Financial to bring new customers on board as well.

Another benefit for CJM Financial's customers is a new service that provides back-up copies of invoices needed for tax purposes at the end of the year. With Fortis, CJM can quickly produce digital versions.

"Fortis helps financial services companies get control over time sensitive documents," said Einar Haukeland, CEO of Westbrook. "Fortis centralizes and safeguards these documents for easy retrieval and distribution. Companies like CJM Financial can eliminate much of their manual paperwork and increase productivity."

About CJM Financial, Inc.
Since 1993, Iowa-based CJM Financial, Inc. has been helping large and small companies manage and control their businesses through invoice factoring programs. By improving cash flow, CJM enables companies to achieve financial security to expand, purchase new inventory, and explore new business opportunities. For more information call 866-964-8880 or visit www.cjmfinancial.com.

About Westbrook Technologies
Founded in 1991 and headquartered in Branford, CT, Westbrook Technologies helps organizations of all sizes manage their documents and data to make people's work lives easier. The Company is the developer of Fortis document management software in use at thousands of customer sites worldwide to capture, index, store and retrieve critical information -- instantly and securely. Its new FortisBlue product line, accessed from the Internet, has an intuitive interface to make daily document management tasks effortless. For more information, call (203) 483-6666 or visit www.westbrooktech.com.

About LBC Technology, LLC
LBC Technology is central Iowa's leading technology partner for small and mid-size  businesses. LBC provides best-in-class technology strategies, solutions, and support. LBC is locally owned and supports many small businesses in Central Iowa -- their clients have anywhere from a few to several hundred users. For more information, call (515) 226-2277 or visit www.lbctechnology.com.

Contact Information

  • Contact:
    Joan Honig
    Product Marketing Manager
    Email Contact
    203-483-6666. Ext. 679