PORTLAND, OR--(Marketwired - August 02, 2016) - Inavero, a leading provider of client service quality research for accounting firms, announced the 2016 Best of Accounting Award winners today on BestofAccounting.com. This is the premier online source to finding superior accounting firms in the U.S. and Canada based on client satisfaction. On average, clients of winning firms are nearly three times more likely to be satisfied than the industry's average accounting firm client.
The 2016 Best of Accounting™ Award winners are being recognized for exceptional service quality based on satisfaction ratings given to them by their clients. Inavero's Best of Accounting program provides the only statistically valid and objective service quality benchmark for the accounting industry. BestofAccounting.com showcases the accounting firms that have proven to be the best firms for companies to call when they are in need.
"Popularity of experience-based online reviews is at an all-time high and continues to be the standard at which we hold companies accountable," said Inavero Founder and CEO, Eric Gregg. "Firms that earn the Best of Accounting Award not only place their clients' experience with their company in high regard by proactively asking for feedback, they have the scores to prove that they provide remarkable service, topping the charts within their industry. When you're looking for the right accounting firm to partner with, the winners of this award are the ones to call. We're proud of the accomplishments of our 2016 award recipients."
Rooted in satisfaction research for business service firms, Inavero's proprietary online surveying software leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in more than 15 countries to measure client satisfaction, improve retention, capture testimonials, and increase new business.
About Best of Accounting™
Best of Accounting recognizes accounting firms that have proven high service quality marks based completely on the ratings given to them by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.
® Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.