SOURCE: Nimsoft Inc.

Nimsoft Inc.

October 20, 2009 06:00 ET

First to Deliver Unified Monitoring, Nimsoft Provides Complete Visibility Into Business Applications Running Internally and Externally -- From the Datacenter to Private, Hybrid and Public Clouds

Nimsoft Monitoring Solution Enables Customers to Expand With Confidence by Monitoring Cloud Platforms and SaaS Applications, Including Those From Rackspace, Amazon, Salesforce.com, and Google

REDWOOD CITY, CA--(Marketwire - October 20, 2009) - Nimsoft, the first provider of Unified Monitoring™ solutions, today announced that it has added a set of firsts to its Nimsoft Monitoring Solution (NMS). These new capabilities enable Nimsoft customers to extend real-time monitoring and historical reporting beyond the virtualized datacenter to hosted, cloud and SaaS-based resources and applications. By extending monitoring from the virtualized datacenter to the cloud, customers will gain complete visibility over their entire IT infrastructure, enabling them to measure and improve service delivery, allocate computing resources for maximum performance, and enforce service level agreements (SLAs).

NMS is based on a scalable and extensible architecture that enables complete visibility and monitoring from a single product, eliminating the need to invest in additional products every time IT infrastructures change or expand. By monitoring all computing resources, Nimsoft customers will be able to make better decisions as they transition to a combination of internal and external environments.




New feature set delivers additional capabilities for monitoring both internal and external environments including:

-- Cloud and SaaS Probes: Enable users to gain complete visibility over the performance and availability of Google Apps for Business, Rackspace Cloud, Amazon Web Services (AWS) and EC2, Salesforce.com, and other services. By understanding status and response time, users can determine if outsourced platforms and applications are meeting their service delivery commitments.

-- Nimsoft Unified Monitoring APIs: Allow for easy extensions to NMS. This complete set of documented APIs is available to both customers and third-party developers.

-- The Nimsoft Unified Reporter: Delivers more than 100 reports out of the box, and allows users to create their own performance and capacity planning reports. Information from these reports can be used to make decisions on how and where to redistribute workloads, to identify problems in the infrastructure, to benchmark performance metrics, and to prove where SLAs are not being met.

-- Virtualization Probes: Provide users 100 percent visibility over virtualization platforms including Citrix, Microsoft HyperV, IBM Power-V, VMware, and Sun Solaris Zones. Complete visibility enables users to monitor and optimize the performance of all applications and resources running on virtual servers, and enables the optimization of compute resources across business services.

-- RCA (root cause analysis) and Topology Manager: Presents deep discovery and both virtual and physical topology views of the network. When an outage occurs, knowing where the root cause of the problem is dramatically reduces mean time to repair (MTTR).




In addition to providing Unified Monitoring for the broadest range of IT systems and applications in use today, these new features deliver:

-- A scalable and extensible architecture that keeps pace with rapid IT infrastructure growth, monitors all internal and external IT systems, and provides a path to extend Unified Monitoring to new metrics such as power consumption

-- A customizable management dashboard that enables IT administrators to get a single view of the overall health, performance and availability of their IT infrastructure and business applications irrespective of where they reside

-- The industry's most rapid deployment and shortest time to value, with a total cost of ownership up to 80 percent less than legacy solutions




Supporting Quotes

"Enterprises of all sizes are investigating the deployment of external IT services to supplement or replace the traditional internal datacenter," said Gary Read, Nimsoft President and CEO. "Nimsoft is the first and only company that can deliver a single, integrated view of all these computing resources today. Our experience supporting hundreds of service providers for many years, together with hundreds of end-user enterprises, has put us in a unique position to understand the challenges of this new world. This seismic shift in IT delivery platforms will render legacy monitoring tools useless and accelerate the adoption of the Nimsoft Monitoring Solution as the new standard."

"Organizations of all sizes and types are exploring and implementing external service provider options, including hosting, cloud and SaaS, to supplement and in some cases replace their internal infrastructure," said David Williams, Vice President of Research at Gartner. "IT operations vendors need to help enable this adoption by developing enhanced solutions that blur the edges between the traditional datacenter and outsourced services. In particular, IT monitoring products need to show flexibility and scalability in their data collection capabilities together with the ability to correlate infrastructure problems to service level agreements."

"IDC research shows that 67% of North American IT decision makers expect to implement some type of SaaS or cloud-based application service within the next three years," explains Mary Johnston Turner, Research Director at IDC. "Datacenter operations teams will increasingly need tools that can help them monitor and optimize application service levels on a consistent, integrated basis across internal and external service environments, so they can maximize the organization's overall levels of business productivity and application performance."

"As Casual Male evolves its IT service delivery platforms, we need a solution that will grow with us. We initially selected Nimsoft because of its robust and easy-to-deploy support of our virtualized VMware infrastructure," said Dave Potter, Director of IT Infrastructure, Casual Male. "Now as we consider new applications and services, we have to look at outsourced options such as SaaS and cloud, and it's great to know that with the Nimsoft Unified Monitoring strategy, IT can enable these choices for the business without any new investment in monitoring products."

"At Airlines Reporting Corporation, we have to provide service levels that support transactions worth billions of dollars of airline tickets every year," said Michael D. Tarajos, CAS Application Engineer at Airlines Reporting Corporation. "Nimsoft provides the visibility to ensure our IT infrastructure is performing up to that task. The Nimsoft Unified Monitoring strategy lets us rest assured that Nimsoft will be ready when we expand our computing platforms, both locally and remotely. It's great to know that our investment will continue to remain compatible and provide significant benefits to us even as our IT platforms evolve."

"Nimsoft NMS has proven to be an easy-to-manage and powerful tool for our business service and infrastructure monitoring needs," said Oscar Diez, Datacentre Infrastructure Coordinator at the European Medicines Agency (EMEA). "The Nimsoft Unified Monitoring architecture and product enhancements are exactly what we need to enable the agency to explore new outsourced alternatives in order to manage costs and provide better service delivery. As we are starting to use resources outside of our datacenters, we are happy our monitoring investment in Nimsoft will enable this and we won't be adding costs, training or products to our project plans."

"Transparency and visibility into the performance and availability of cloud-based services and applications are critical to enable enterprises of all sizes to begin the journey to the all cloud enterprise," said Andy Schroepfur, Vice President of Strategy at Rackspace Hosting, a longtime Nimsoft customer and partner. "The Nimsoft Unified Monitoring portal and solution delivers the visibility needed to accelerate this transition."




About Nimsoft

Nimsoft is the first provider of Unified Monitoring™ solutions for virtualized datacenters, hosted and managed services, cloud platforms, and SaaS resources. With a proven time to value measured in weeks, the Nimsoft Monitoring Solution™ (NMS) reduces an enterprise's total cost of ownership by up to 80 percent compared to legacy systems management vendors, while scaling and extending to places they just cannot go. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. Nearly 1000 customers use Nimsoft Unified Monitoring solutions, including both mid-market and global organizations such as Amway Corporation, Barclays Capital, Casual Male, European Medicines Agency (EMEA), Ladbrokes, TriNet, and hundreds of leading hosting, cloud and managed service providers such as 1&1, CDW, Hitachi, and Rackspace. For more information, visit www.nimsoft.com. To see Nimsoft Unified Monitoring in action, visit the beta version of the Nimsoft public portal at www.unifiedmonitoring.com.

Nimsoft, the Nimsoft logo, Nimsoft Unified Monitoring, and Unified Monitoring are trademarks or registered trademarks of Nimsoft, Inc. All other company and product names herein are recognized to be the property of their respective companies. © 2009 Nimsoft Inc. All Rights Reserved.

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