SOURCE: Blue Raven Technologies

December 03, 2007 09:33 ET

First Mail-In iPod/iPhone Service and Repair Kit to Hit Major Retail Distribution

Blue Raven Launches New One-Flat Price Mail-In Service: Leader in iPod and Notebook Repair Services Offers Three Business Day Turn-Around; Free Two-Way Shipping; Free Battery Replacement

WILMINGTON, MA--(Marketwire - December 3, 2007) - Blue Raven Technology, Inc., the largest after-market support provider to national electronics retailers and customer service companies, today announced the Mail-In Service and Repair Kits™ (patent pending) for iPod® MP3 players and iPhone® multimedia phones. The Mail- In Service and Repair Kits provide one flat rate price regardless of the repair required so that consumers know the cost up front. Both the iPod and iPhone Service include a free battery replacement in the cost of the service.

"This service greatly simplifies the iPod/iPhone repair process, making it incredibly easy and fast for consumers to repair out-of-warranty iPods and iPhones," said Blue Raven's President Glen Kashgegian. "Blue Raven has been repairing MP3 players, including iPods, since they were first launched, and have the most experience with repairs and spare parts. This service covers everything, short of user abuse, to provide the consumer with essentially a like-new iPod for much less time and money than the alternatives."

Consumers purchase the iPod Mail-In Service and Repair Kits product like any other consumer product -- off-the-shelf at major retailers nationwide. The box includes access to a pre-paid shipping label and a box to mail the defective product to Blue Raven for repair. Blue Raven will receive and repair the defective device within three business days*, and return the repaired device directly to the consumer by two-day freight service.

There are three different versions of the Mail-In Service and Repair Kits:

1)   The iPod Service and Repair Kit™ will retail for $129.95 for all
     versions of the iPod and also includes a free battery replacement.
     The Kit includes free two-way shipping and Blue Raven's 90 day
     guarantee Repair Assurances.
2)   The factory iPod Replacement Battery Kit for $59.95. The Kit includes
     free two-way shipping and Blue Raven's 90 day guarantee Repair
3)   The iPhone Cracked Screen Repair for $129.95 (available January 1,
     2008). The Kit includes express overnight freight service to Blue
     Raven and back to the consumer and Blue Raven's 90 day guarantee
     Repair Assurance.

The iPod kits are available immediately at national retailers,, all Micro Center Stores or by calling 800-274-5343. The iPhone kits will be available in January 2008.

(* excludes transit time)

About Blue Raven

Blue Raven Technology, Inc., is a world class provider of third party services to include out-of-warranty service parts and depot repair services as well as consumer-friendly iPod audio and video personal electronics products, including MP4 players, MP3 and gaming products accessories. With more than 22 years' experience in servicing consumer electronics products, the Company provides award-winning after-market support to the world's largest electronics retailers and customer service companies. Blue Raven is the largest independent supplier of genuine Apple, Compaq, HP, Toshiba, eMachines, Gateway and Sony parts in the U.S. The company stocks over 60,000 service and retail parts, and has repaired over 300,000 notebooks for some of the largest national retailers. Blue Raven also offers a complete range of unique and consumer-friendly portable video, iPod audio, and accessory products directly through its retail channel. For more information on Blue Raven products and technologies, please visit

Blue Raven and Blue Raven Technology are trademarks of Blue Raven Technology, Inc. IPOD is a registered trademark of Apple Computer, Inc. IPHONE is a registered trademark of Ocean Telecom Services, Inc. All other products and services mentioned are products of their respective companies.

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