First Utility

April 04, 2012 03:00 ET

First Utility Links Up With Opower to Help UK Households Save Money on Gas and Electricity

LONDON, UNITED KINGDOM--(Marketwire - April 4, 2012) - In 2011 First Utility ( announced its partnership with Opower, the leading US efficiency and smart grid software company, to create a programme which could reduce UK households' energy bills by as much as £400 million each year.

Using Opower's software First Utility will translate its customers' smart meter data into a range of brand new tools to help households discover new ways to save energy and money alike. Customers will be engaged via mailed reports, web portal, email and text messages, as well as via social media. The multi-channel approach will allow First Utility to reach out to all demographic segments and drive a high level of customer engagement - and consequently energy savings.

The programme will be the first of its kind in the UK.

"We are thrilled to be working with a customer-focused utility like First Utility," said Opower president and co-founder Alex Laskey. "Our experience in the US has taught us that utilities that put the customers first and proactively help them manage their energy use have more engaged and satisfied customers, which is ultimately good for business. We expect that our partnership with First Utility will yield significant savings on bills for households, and plan to share these results with DECC and the Cabinet Office as they consider policies to realise the most customer benefits from smart meters."

"We know that household budgets are under increasing pressure, and that energy bills are part of that," said Mark Daeche, founder of First Utility. "At First Utility, we are able to provide cutting-edge home energy management tools enabled by our recently deployed Smart Meters. First Utility have partnered with Opower, a leading energy management software provider in the United States, to help us deliver the best utility customer experience in the UK, and help our customers save on their bills."

Find out about the home energy services offered by First Utility at:

About First Utility

First Utility is the smarter independent utilities supplier, offering gas and electricity services to a range of consumer and business customers. It is the only energy provider to roll out smart meters to all its customers, throughout the UK. It is through the use of smart metering technology that First Utility can empower consumers to manage and reduce their own energy consumption and bills. First Utility is headquartered in Warwick.

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