SOURCE: Click4Care


May 17, 2012 15:15 ET

FirstCare Health Plans Selects Click4Care's Care Management Platform for Successful Population Health Management

Dedicated to Putting Its Members First, FirstCare to Use Click4Care to Provide Real-Time, Transparent Information to Members, Providers and Care Managers

POWELL, OH--(Marketwire - May 17, 2012) - Click4Care™, an award-winning software company providing its care management platform to enable high quality healthcare at reduced overall cost, today announced that FirstCare Health Plans of Austin, Texas, has selected Click4Care's Care Management Platform for successful population management. FirstCare will use the Click4Care platform to make real-time, transparent information available to providers, care managers and members, as they work together to manage population health and wellness.

Click4Care's Care Management Platform contains the CareRules™ engine, which provides powerful configuration and evidence-based care plans, as well as optimized workflow for managing dual eligible and Special Needs Program (SNP) members. FirstCare is deploying the Click4Care platform in conjunction with HealthEdge's HealthRules®, a modern, enterprise-class claims and benefit administration, business intelligence and portal solution. The combination provides FirstCare with the only integrated administrative and member-centric population management system. This powerful capability provides unrivaled agility, significant cost savings and true differentiation.

FirstCare Vice President and Chief Information Officer Arik Hill said, "As a provider-owned organization operating in a complex marketplace, it was vital that FirstCare be associated with a product and an organization that supported both integrating clinical information and claims processing along with maintaining strong ties to members and physicians. As we look to the future, we believe successful population health management includes unique capabilities that allow real-time, transparent information to be readily available to our members, their physicians and care managers. Our association with Click4Care gives us the necessary components to do this seamlessly, using a clinical care provider portal, risk modeling, and integrated claims processing that includes a predictive analytic engine."

"During their thorough evaluation process it was clear that FirstCare sought a solution to integrate clinical information and claims processing while enhancing communications amongst members and physicians," said Rob Gillette, CEO of Click4Care. "FirstCare chose a combination of Click4Care and HealthEdge because the companies are aligned with its mission of providing high-quality and cost-effective services, while offering the tools that will allow them to effectively engage their members and caregivers in next-generation healthcare business models. We expect many other organizations to embrace this uniquely integrated solution in the near future."

About FirstCare Health Plans

FirstCare Health Plans, born and bred in Texas, is extremely proud of its heritage. FirstCare is owned by two highly respected religious-based health systems -- Covenants Health Systems in Lubbock, Texas and Hendrick Health Systems in Abilene, Texas. The organization was founded in 1985 and now serves the health insurance needs of approximately 185,000 members. Our goal is to provide the highest quality health care services at a reasonable price. FirstCare believes that health care should be within the reach of all Texans and they work hard to provide flexible plans that suit their customers' needs. FirstCare's corporate headquarters are located in Austin, Texas, and they have regional offices in Abilene, Amarillo, Lubbock, Harlingen, and Waco. For more information, visit

About Click4Care

Click4Care is an award-winning software company providing care management software to address demand for high quality healthcare at reduced overall cost. Click4Care provides workflow, content, and communication to and amongst everyone in the care equation, on the right communication medium at the right time. Our built-in CareRules™ engine enables robust identification of members who require targeted care and supports responsive and intuitive workflow, routing, and automation of all key business processes. Unlike legacy products or light weight "web-site" solutions, Click4Care allows you to choose how much -- or how little -- to adapt the flexible CareRules™ configuration to your business needs, so that you can get down to the business of providing service to your members.

© 2012 Click4Care, Inc. Click4Care is a trademark of Click4Care, Inc., in the United States and in other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.