SOURCE: Flagship Logistics Group

Flagship Logistics Group

August 19, 2014 07:00 ET

Flagship Logistics Group Addresses the Question: How Do You Stay Connected to Your Logistics Provider?

INDIANAPOLIS, IN--(Marketwired - August 19, 2014) - Long gone are the days when you could only call a company when you needed assistance. "Support provided via chat, online requests, email, phone and social media sites is a must for today's businesses to best connect with their customers," stated Lisa Cabral, Marketing Director for Flagship Logistics Group. "We understand the requirements of our customers and provide various contact options to meet their needs logistically."

Flagship Logistics Group's live online chat provides an opportunity to stay connected with their customers and attract new customers on different level. The chat provides assistance by either answering questions about the company or obtaining the necessary information for a quote request. The company strives to make sure the customer's needs are addressed in a timely manner and that is part of the reason why their level of service is ranked so high among their customers.

Others might prefer the more personal side of a phone conversation by requesting a quote to move their temperature controlled items and the team of veterans and civilians at The Global Operations Centers are just a quick call away. Flagship provides their customers unparalleled customer service in the Center and also with their dedicated account managers by partnering only with carriers that are under contract and meets their requirements.

When visiting Flagship's website one will notice that they have an online request form that can be filled out easily and also a dedicated email (CustomerCare@FlagshipFood.com) also to help assist the viewer in requesting a quote. All information is then sent directly to a team member to immediately assist the customer's needs.

Another way that Flagship Logistics Group stays connected with their customers and the community is through various forms of social media. Visit them on almost any social media site and you will see how they are educating the public about logistics; LinkedinPinterestInstagramFacebookTwitter and a company blog are all dedicated to supporting their focus on temperature controlled freight and warehouse management.

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