SOURCE: Intelliworks, Inc.

May 12, 2005 08:00 ET

Florida Atlantic University Moves Closer to Students With Intelliworks

Extends Support to All Masters and Doctoral Business Programs

ROCKVILLE, MD -- (MARKET WIRE) -- May 12, 2005 -- Intelliworks, Inc., the leader in collaborative customer relationship management (CRM) software for the higher education market, today announced that Florida Atlantic University (FAU) College of Business has standardized on the Intelliworks technology solution to extend its CRM capabilities to support all masters and doctoral business programs. As one of the nation's preeminent regional business school, the FAU College of Business enrolls approximately 6,300 students, has seven departments, and offers bachelors, masters, and doctoral degrees as well as executive education opportunities.

Following a successful implementation of the Intelliworks' solution to drive its Executive Education inquiry and admissions management processes in 2003, the FAU College of Business has now rolled out the solution school-wide to support the eighteen graduate business programs currently offered by the school. The Intelliworks technology platform is used to streamline enrollment business processes, while enabling the college to make more strategic operational decisions, improve prospective and existing student experiences, target and recruit top-notch students, and reduce legacy IT redundancies.

"Before Intelliworks, the data resided in a number of different custom and off-the-shelf programs. The process for getting visibility into the student recruiting and admissions activities across multiple programs was cumbersome and time-consuming and it just took too long to get information to the people in the college that needed it most," said Mickey Maros, Executive Director of Executive Programs at FAU. "With Intelliworks, we have standardized our data management efforts school-wide and now have incredible visibility into areas we didn't have before. Our staff in different departments can get up-to-date views of information specific to their areas, or they can drill down into particular areas of concern to their teams. This has given us more control of the data, allowing us to getting the right information to the right people at the right time in the right format."

"Intelliworks has allowed us to build more meaningful relationships with our prospects and existing students. The college has experienced a rapid level of growth over the last two years, introducing new community-based corporate training and business programs to market. To ensure continued success, it is vital that we continue to attract and recruit the best students. We would not be able to achieve these goals without Intelliworks," continues Maros.

"We're honored that FAU has expanded Intelliworks college-wide to more effectively attract, recruit and retain students," said Intelliworks president & CEO Dev Ganesan. "Intelliworks' scalable platform is well suited for organizations like FAU College of Business which have increased pressure for expanding enrollment while also reducing student turnover, increasing student service without increasing staff size and building a loyal base of committed alumni."

About Intelliworks

Intelliworks, Inc. enables colleges and universities to generate additional revenue and cost savings from increased knowledge of their prospective and current students, and stronger alumni and external relationships with its innovative collaborative CRM solutions, designed to meet the unique needs of higher education customers. Intelliworks' solutions have evolved through a synergy of built-in best practices from Duke, Columbia, UC - Berkeley, Dartmouth, Wharton, Maryland, Georgia, and others. As a 100% web-based application, Intelliworks offers attractive scalability for schools and can be implemented at a department, school-wide, or university level.

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