SOURCE: Fountain

May 19, 2015 09:00 ET

Fountain Adds 1:1 Video Chat for YouTubers, Twitter Gurus and Other Web Experts

One Click Gets Answers From Real Humans, Allows Experts to Monetize Their Knowledge

SAN FRANCISCO, CA--(Marketwired - May 19, 2015) - Fountain, the service that gets people connected with real human experts to solve everyday problems, today launches dedicated profiles for experts, adding live video chat over the Web.

Experts can now work 1:1 with the people who follow them on YouTube, Pinterest, Twitter, Facebook, LinkedIn or their own websites, taking them from broadcasters to individual consultants. Experts can instantly connect with new and existing customers over live video chat, texting and photo sharing, while Fountain handles all the billing and time keeping, expanding revenue opportunities and deepening experts' individual brands.

"Since our March launch, our experts have raved about working directly with customers through Fountain's iOS app, and asked for a way to push that experience directly across their own networks," said Aaron Patzer, co-founder and CEO, Fountain. "They've spent years establishing audience and have invested heavily in their Web presence, so we've given experts their own Fountain profiles to build right in -- and pick up the heavy lifting of making a business of it. Now everyone can be a global expert whenever and wherever there is a customer need."

How Fountain Profiles Help Experts Grow

  • Simple Start: Signing up on Fountain.com/experts takes fewer than 3 minutes; pick a dedicated username (Fountain.com/YourName), set available hours and hourly rate.
  • Share Knowledge: List top 3 areas of expertise (example: Interior design, furniture, upholstery)
  • Promote: Profiles link quickly to Twitter, Facebook and LinkedIn or wherever experts have built audience. They can also enhance impact of website or YouTube channels, so fans and customers can contact for 1:1 video chat.
  • Connect: When new or existing customers "Ask a Question," the call instantly routes to the iPhone for a 1:1 video or audio chat, with added text or annotated photos.
  • Get Paid: Fountain tracks conversation length and charges customers directly.

Experts can now provide tailored estimates remotely over video, without driving across town or having to schedule in-person appointments -- and can accept calls between jobs to make extra income. Those with strong YouTube or Pinterest fan bases can now go that extra mile, giving followers all over the world a direct, interactive way to contact them.

"If you've ever seen #PinterestFail, you know there's a huge area between DIY and having to turn a full project over to be completed by experts; we cover that area now," says Patzer. "Our long-term goal is to become a micro-consulting platform that instantly helps people wherever they might get stuck in their lives - both professionally and personally."

To become an expert, sign up here: Fountain.com/experts

To chat with a real human expert, download the Fountain iOS app or visit www.fountain.com (no download required for Web version). Screenshots available here: https://www.dropbox.com/sh/hruw6xxy1ghlsbz/AACxpORzQa1PDn75a5MHrMs5a?dl=0

About Fountain
Fountain is a service that helps people solve everyday problems by connecting them with highly rated experts over video chat. Experts walk users through almost any problem using live video, photo sharing, or text messaging. With a wait time averaging 40 seconds, and a cost of $7 per 15 minutes, Fountain is the fastest and most economical way to solve any problem.

For more information, please visit www.fountain.com

Contact Information

  • PR Contact:
    Kate Chesnut
    Grayling PR for Fountain
    Email Contact
    P: (408) 218-0737