SOURCE: Christian Brothers Automotive

Christian Brothers Automotive

January 19, 2015 08:28 ET

Franchise Business Review Crowns Christian Brothers as Top Automotive Franchise

Christian Brothers Automotive Franchise Records High Ratings in Category That Tends to Average Low in Satisfaction

HOUSTON, TX--(Marketwired - Jan 19, 2015) -  Franchise Business Review, a franchise market research firm, announced this week that Christian Brothers Automotive Co. is the top automotive franchise to own. The announcement came along with the magazine's annual Top 200 Franchise Companies List. The list, entitled The Best of the Best, Top 200 Franchise Systems List for 2015, ranked hundreds of participating franchise companies by their overall levels of franchise owner satisfaction.

Christian Brothers was the top-rated automotive franchise for the fourth consecutive year. The auto repair franchise has proven to be a very stable investment over time; Christian Brothers has never had a location close.

"Each year we work very hard to reach No. 1," said CEO Mark Carr. "We are really pleased that our franchise owners are reported to be highly satisfied with the service that we provide them. Christian Brothers will continue to grow throughout 2015."

Christian Brothers is a highly rated, faith-based auto repair franchise with a unique financial model. Christian Brothers assumes a majority of the startup risk by constructing "built-to-suit" buildings, which the franchisee then manages. Christian Brothers does not charge a franchisee from the top-line revenues like virtually every other franchisor, but from a share of the profits, which are calculated after expenses. Franchisees also pay themselves a salary before they pay the franchisor a nickel.

Although Financial Business Review found that automotive franchises, along with the food and travel and hospitality franchises, tend to score low in franchisee satisfaction, Christian Brothers, the magazine reported, had "outstanding ratings." In the automotive category, Christian Brothers finished ahead of several household-name automotive franchises.

To select its top 200, the franchise magazine surveyed 28,500 franchisees from 350 brands that have at least 10 franchises in North America. The survey ascertained franchisees' thoughts on financial opportunity, training and support, leadership, operations and product development, core values (e.g., honesty and integrity of franchisor), general satisfaction and the franchisee community.

"We are delighted that our franchisees have responded very well to our support and operations leadership," Carr said. "We will continue to help our franchisees and look forward to even better our relationships in the future. As our franchisees' satisfaction grows, so does our business."

Christian Brothers also ranked 249th on this year's Franchise 500 list, published by Entrepreneur magazine. It was the fifth consecutive year on the list for Christian Brothers, which has grown from 109 locations in 2013 to more than 130 today. Christian Brothers, which was founded in Houston in 1982, has been franchising since 1996.

For in-depth details about the Christian Brothers Automotive franchise opportunity, download our free franchise report. You can also learn more by visiting our research pages.

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    Josh Wall
    Christian Brothers Automotive