SOURCE: ISCS, Inc.

ISCS, Inc.

June 24, 2015 11:15 ET

Franklin Mutual Insurance Selects SurePower Innovation®

New Jersey's Largest Mutual Insurance Company Looks to the Modern Enterprise Suite to Provide Its Customers, Agents and Staff an Efficient, More User-Friendly Experience

SAN JOSE, CA--(Marketwired - Jun 24, 2015) - ISCS is pleased to announce Franklin Mutual Insurance Company (Franklin Mutual), a Branchville, NJ-based insurer providing both personal and commercial lines coverages, recently selected ISCS's cloud-based modern enterprise suite, SurePower Innovation®, as the foundation of a legacy core administration and automation project. The suite will be delivered as a complete, managed SaaS solution via ISCS's SurePackage™ deployment option.

Established in 1879, Franklin Mutual is rated A+ (Superior) by A.M. Best and is one of the oldest and largest insurance companies domiciled in New Jersey. Included in the Ward Top 50 Property-Casualty ranking as a Top Performer, Franklin Mutual maintains a deeply rooted commitment to a high-level of personalized service, which will be significantly enhanced by the implementation of SurePower Innovation. With greater capability for delivering new products and timely updates to the market faster, and providing a superior customer experience, Franklin Mutual anticipates new growth, and greater satisfaction levels and retention rates among current policyholders.

"As a mutual insurance company, we are committed to policyholders not stockholders," said Gary J. Capone, vice president of field services for Franklin Mutual. "The fact that SurePower Innovation is offered as a full suite allows us to benefit from pre-integrated core processes, and provide our customers, agents and staff an efficient, more user-friendly experience."

Franklin Mutual sought a replacement for a legacy core administration system that had outlived its usefulness. The company had begun to develop workarounds for gaps in functionality and manual processes, and the implementation of SurePower Innovation will enable faster processing through automation, greater productivity through the elimination of manual processes, and a reduction in operating and maintenance costs overall.

SurePower Innovation is a modern technology platform from which insurers can automate much more than core (policy, billing and claims), including reinsurance, business intelligence, insurance accounting, payables, document management, producer/commission management, and agent/consumer portals. The highly-scalable, configurable nature of SurePower Innovation delivers increased agility and enhanced business continuity/disaster recovery capabilities when the suite, or its components, are delivered as a complete managed SaaS solution via ISCS's SurePackage deployment option.

"We share a mindset and dedication to serious customer service with Franklin Mutual and other mutual insurers," said Andy Scurto, president of ISCS. "New iterations of SurePower Innovation always include feedback and suggestions from the ISCS customer base, and we look forward to adding Franklin Mutual's voice to the SurePower User Group (SPUG)."

For more information about ISCS, SurePower Innovation or this release, please contact Phil Iaccarino, director of marketing for ISCS, at 678-656-1175 or phil.iaccarino@iscs.com.

About ISCS
ISCS is the developer of SurePower Innovation®, a highly scalable, configurable, cloud-based modern enterprise suite that mitigates risk and increases business agility for property and casualty (P&C) insurance organizations writing personal, commercial and specialty lines. SurePower Innovation extends beyond core administration (policy, billing and claims) to include reinsurance, business intelligence (BI), insurance accounting, payables, document management, producer/commission management, agent/consumer portals and more. With a 100% proven implementation track record on enterprise core system replacement projects, ISCS consistently delivers SurePower Innovation as a complete, managed SaaS solution via ISCS's SurePackage™ deployment option, allowing insurers to focus on the business of insurance. For more information, visit the company website at www.iscs.com.

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