SOURCE: Marriott International

Marriott International

March 12, 2012 09:00 ET

Fredericksburg, VA Lodging Attains Diamond Status by Renowned Marriott Brand

Courtyard Fredericksburg Historic District's Dedicated Staff Goes 'Above and Beyond' to Ensure Guest Satisfaction

FREDERICKSBURG, VA--(Marketwire - Mar 12, 2012) - Boasting a dedicated staff willing to "go above and beyond" to ensure the daily satisfaction of guests, the Courtyard by Marriott, Fredericksburg Historic District hotel has been recognized by the Marriott brand as a Diamond Hotel for 2011.

Diamond recognition of this stylish lodging in Fredericksburg, VA is a direct reflection of the hotel's performance in the top five percent of the brand for guest satisfaction; its dedication to maintaining a "green" quality inspection process, and 117 percent penetration of the market's revenue as measured by Smith Travel Research reporting.

Carefully chosen as one of 15 Diamond Hotels from 820 Courtyard properties, this Fredericksburg, VA hotel's guest satisfaction ranking since its opening in 2009 has consistently remained in the top three percent. In 2010, the Fredericksburg Historic District Courtyard was recognized as a Platinum Hotel and as the "Economic Impact Project of the Year" by the Fredericksburg Regional Chamber of Commerce.

"I am honored to lead this hotel's team and to be recognized as a Diamond Hotel," said General Manager Tony Kala, who extended gratitude to Operations Managers Paola Benavente and Jennifer Mena; Sales Manager Sharon Blanchard, and every member of the Courtyard staff. "I am extremely proud of my team at the hotel; they live out a culture of hospitality to go above and beyond every day to satisfy our guests."

"Congratulations to Tony Kala and the entire team at the Courtyard for what has been one success after another since the hotel opened in July of 2009," elated Brian Cook, vice president for PGM Hotels, the management firm overseeing this distinctive Fredericksburg, VA lodging. "This team, with the continued support by the local community of Fredericksburg, has made this hotel a major success.

Success of the hotel's Fredericksburg, VA presence and transformation of the entire downtown area has been credited to the vision, determination and entrepreneurial spirit of local businessmen Tommy Mitchell and his partners Barry Gosnell and Rich Palmer of Palmer-Gosnell Management, according to Brian Cook, vice president of operations for the management firm.

About the Courtyard Fredericksburg Historic District Hotel
The Courtyard Fredericksburg Historic District Hotel welcomes both business and leisure travelers with luxury accommodations, attentive service and gracious amenities including complimentary Internet access, a refreshing indoor pool, on-site dining and a 24-hour fitness center. The hotel, with its convenient downtown location, features 1,800 square feet of flexible event space and, as a fashionable choice among Fredericksburg, VA wedding venues, offers full-service catering and dedicated event managers to ensure every detail is perfectly executed.

Contact Information

  • CONTACT:
    Courtyard Fredericksburg Historic District
    620 Caroline Street
    Fredericksburg, Virginia 22401 USA
    1-540-373-8300