SOURCE: Comm100 Network Corporation

Comm100 Network Corporation

September 17, 2009 06:54 ET

Free Comm100 Mobile Live Chat Brings New Customer Support Experience

Free Mobile Live Chat Keeps You Connected With Your Website Visitors While on the Go

VANCOUVER, BC--(Marketwire - September 17, 2009) - Comm100, the provider of open source and free hosted customer support software, today announced the launch of Comm100 Live Chat 2.0, an updated version of its free hosted online chat software. Comm100 Live Chat for Windows Mobile hits the market with the new version.

Comm100 Live Chat for Windows Mobile can help businesses significantly improve workforce productivity and responsiveness, increase sales, reduce cost, and improve customer satisfaction as well.

"Comm100 understands what it takes to get the highest possible customer satisfaction. Being responsive is a key to keep your customers around you. You can now take chat requests and engage your customers while on the go with your cell phone," said Amy Gu, VP of Comm100, "And the best part is: it is free."

Comm100 Live Chat for Windows Mobile has virtually the same functionalities as those of the PC version. With Comm100 Live Chat for Windows Mobile, you can have 360 degree view of your online visitors, chat with your website visitors, send proactive chat invitations, and transfer chats to other operators, etc.

Since its launch on Aug. 5th, Comm100 Live Chat has enjoyed great popularity among the public and earned the trust of many clients for its simplicity, reliability, effectiveness and rich feature set. "Having tried more than 10 offerings I found, in the end, that Comm100 offered the feature set that rivaled all the paid commercial offerings," said Marco Ciavolino, President of Enktesis, LLC.

About Comm100 Live Chat

Comm100 Live Chat is the fast-growing free hosted online chat solution. It is designed to help customer support and sales representatives chat with website visitors in real time and have their questions answered instantly. More info about Comm100 Live Chat can be found at: http://www.comm100.com/livechat/

About Comm100

Comm100 provides open source and free hosted customer support software for small and medium businesses. Comm100 focuses on developing and managing fully integrated customer support solutions to enable businesses to communicate with their customers effectively through multiple integrated communication channels, including live chat, forum, knowledge base, email case management and ticket system. Comm100 is a Microsoft Certified Partner. Visit us online at: http://www.comm100.com

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