SOURCE: Front Desk Inc.

January 13, 2016 09:00 ET

Front Desk Adds New Capabilities, Offers Group Rates Feature for National Franchises and Service Businesses

Updates to Mobile-First Client Management Platform Bolster Usability, Efficiency

SEATTLE, WA--(Marketwired - January 13, 2016) - Front Desk, the mobile-first client management software trusted by thousands of personal services businesses, today introduced several product features designed to improve usability and increase flexibility. Further expanding on its platform's comprehensive suite of business management solutions, Front Desk's new capabilities include a Group Rates feature that allows personal services businesses such as fitness studios, children's activities providers, and music schools to sell group plans directly to their customers.

In today's mobile-driven world, consumers expect instant accessibility. Meeting this consumer demand in an affordable and professional way can be a significant business challenge. Front Desk's platform has alleviated this challenge by enabling service-based businesses to offer their customers a quality mobile experience, while giving business owners the opportunity to automate time-consuming administrative tasks and run their business from anywhere. Front Desk's platform is designed to address the distinct business needs of personal service providers, and today's update bolsters the overall experience and increases efficiency.

Front Desk's latest release of capabilities include:

  • Group Rates - Sell group plans directly to their customers, allowing two or more people to share a pass or receive a discounted rate for multiple family members.
  • Capacity Filtering - Quickly determine when classes are overbooked or have availability, making it easy to understand staffing needs and when schedule adjustments or new classes are required.
  • Improved Roster and Schedule Management - When mobile devices are not handy, staff can quickly print rosters and class schedules to ensure they always have a handle on what is happening day-to-day.

"As more and increasingly diverse customers standardize on Front Desk to run their businesses, we find that each new franchise and business provides insight into the pain points felt most acutely among the industries we serve," said Jon Zimmerman, CEO and founder of Front Desk. "A capability like the Group Rates feature was specifically designed to support our growing client base in the children's activities category, however we know it can be leveraged across numerous other business types, such as fitness and education providers."

National franchises and small businesses interested in Front Desk's comprehensive business management solution and new product capabilities can sign up for a free trial.

About Front Desk

Front Desk™ provides a rapidly growing mobile-first, software-as-a-service (SaaS) platform that delivers cloud-based business management tools to the personal services economy. The technology is optimized to work on smart phones, tablets, and desktop computers, and can scale to meet the needs of a variety of companies, from small service-based practitioners to mid-sized businesses and member locations of large national franchises. Front Desk's platform offers a complete software suite for improving customer service, managing client relationships, marketing, billing, securing payments and scheduling. These capabilities enable fitness and yoga studios, dance and music schools, children's activities providers, adventure guides, massage therapists and others, to run their businesses from anywhere, at any time. Launched in 2013 by a team of 50 industry veterans from Expedia, Amazon, Microsoft, DocuSign and others, Seattle-based Front Desk has been adopted by thousands of companies in more than 40 countries. For more information, visit:

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