SOURCE: Front Desk Inc.

February 09, 2016 13:52 ET

Front Desk Continues to Simplify Mobile Business Management, Improving Billing and Scheduling Flexibility

Platform's Flexible Billing and Recurring Enrollment Features Eliminate Administrative Headaches, Improved Billing Options for International Business Owners and Children's Activities Providers

SEATTLE, WA--(Marketwired - February 09, 2016) - Front Desk, the mobile-first client management software trusted by thousands of personal services businesses, today announced the launch of new features designed to increase the platform's flexibility and further simplify administrative tasks. Front Desk now offers Flexible Billing, which enables payment customization for Front Desk's customers that do not operate on standard U.S. billing cycles. Additionally, a new Recurring Enrollment enhancement makes it simpler for children's activities providers and other businesses to enroll a student or member in all future classes at a specific date and time. Front Desk also announced an integration with ClassPass, the premier fitness membership platform, to allow fitness studios and gyms a more streamlined approach to reaching clients and increasing incremental revenue.

Now, the Front Desk platform ensures business owners can address a range of complex billing and scheduling needs unique to their customer base. The most recent features are especially suited for the $55 billion children's services industry (American Express Spending & Saving Tracker) where recurring and multiple-member enrollment, and customized billing options are important. Front Desk supports growing businesses in the services industry by streamlining administrative tasks and allowing business owners to focus more on customer service and growth.

Front Desk works with a diverse range of personal services businesses from sole proprietors to national franchises in verticals such as yoga and dance studios, athletic instructors and music schools. Swim school franchisor, SwimLabs, recently turned to Front Desk after struggling to address business management challenges for franchise owners.

"We're excited about Flexible Billing! The ability to automate our membership fees as well as eliminate the need to pro rate fees means increasing efficiency," said Jennifer Liggett, Franchise Operations Manager, SwimLabs. "We're moving to annual billing through Front Desk for fees at our school now."

Front Desk's latest updates include:

  • Flexible Billing -- Enabling billing on a custom, recurring basis, business owners can establish a payment period that works for their business model. Whether it's every two weeks, once a month, quarterly, semi-annually, or annually, the cycle is completely customizable. This is especially important for international businesses that don't operate on standard U.S. billing calendars.
  • ClassPass Integration -- Granting access to a network of tens of thousands of consumers who use ClassPass each month for their fitness needs. The new integration allows fitness studios to easily tap into an already-dedicated market of consumers who discover new boutique fitness experiences through their ClassPass membership.
  • Recurring Enrollment -- Allowing businesses to enroll their customers in multiple future classes, guaranteeing their spot. In addition, it will ensure repeat attendance and simplified capacity management. Schedules are easily shifted as necessary to accommodate holidays or changes in attendance.

"Running a small business is hard, especially in competitive industries such as children's activities. We work with business owners to give them the technology and resources to make it a bit easier," said Jon Zimmerman, CEO and founder of Front Desk. "Our small business partners often cite billing and enrollment as a significant challenge in day-to-day operations. This latest round of feature upgrades address such challenges by providing an extra layer of flexibility that will help owners better run their business and foster stronger client relationships."

Businesses interested in learning more about Front Desk or starting a free trial can visit:

About Front Desk

Front Desk™ provides a rapidly growing mobile-first, software-as-a-service (SaaS) platform that delivers cloud-based business management tools to the personal services economy. The technology is optimized to work on smart phones, tablets, and desktop computers, and can scale to meet the needs of a variety of companies, from small service-based practitioners to mid-sized businesses and member locations of large national franchises. Front Desk's platform offers a complete software suite for improving customer service, managing client relationships, marketing, billing, securing payments and scheduling. These capabilities enable fitness and yoga studios, dance and music schools, children's activities providers, adventure guides, massage therapists and others, to run their businesses from anywhere, at any time. Launched in 2013 by a team of 50 industry veterans from Expedia, Amazon, Microsoft, DocuSign and others, Seattle-based Front Desk has been adopted by thousands of companies in more than 40 countries. For more information, visit:

About ClassPass
Founded in 2013, ClassPass is a monthly subscription service providing access to the world's largest network of boutique fitness studios and gyms. With tens of thousands of classes available at over 7,500 locations worldwide, ClassPass makes working out more engaging, accessible, and affordable, giving members unprecedented choice and flexibility by offering a diversity of options, including cycling, Pilates, yoga, boot camp, strength training, dance and more. | Blog I Facebook I @ClassPass I LinkedIn I Instagram

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