SOURCE: FrontRange Solutions

FrontRange Solutions

May 19, 2011 00:00 ET

FrontRange Solutions Announces German and French Language Availability for ITSM 7 Enterprise

PLEASANTON, CA--(Marketwire - May 19, 2011) - FrontRange Solutions, the leading provider of IT Service Management, IT Asset Management and Customer Service Management solutions, today announced its IT Service Management Enterprise (ITSM) solution now fully supports French and German languages. FrontRange Solutions' ITSM Enterprise supports the needs of dynamic organizations across the globe to deliver world-class management of services over the entire organization and the customer base.

ITSM Enterprise, shaped by extensive work with 13,000 leading IT organizations globally and an aggressive R&D investment, is the most advanced product in the market today. Built on the latest technology, key features include:

  • Added Language Support
  • Improved User Interface
  • Problem Management
  • Advanced Change Management
  • Release Management
  • Configuration Management
  • Knowledge Management
  • Service Catalog
  • Inventory and Asset Management
  • Robust Business Workflow Designer and Engine
  • Internal and External Customer Self Service Portal
  • Complete Service Level Management
  • Extensive reports and analytics
  • Customer survey capability

For more information, please visit http://www.frontrange.com, or for a flash demo of the product please visit http://www.frontrange.com/resources/demos/saas/demo/.

About FrontRange Solutions
FrontRange is a leading provider of powerful and affordable IT Service Management, IT Asset Management, and Customer Service Management solutions. These solutions enable IT and Services Transformation by providing Enterprise-class capabilities that deliver fast time to benefit, high ease of use, and rapid return on investment. With an award winning tradition and recognized as a leader by industry analysts, FrontRange's products and solutions are used by over 13,000 customers in more than 80 verticals and 45 countries to quickly improve interactions with external and internal clients and achieve better business results. For more information, call 800.776.7889, visit www.frontrange.com or follow us on Twitter @frontrange or @FrontRangeSols.

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