SOURCE: Fruition Partners

Fruition Partners

October 21, 2015 09:00 ET

Fruition Partners, a CSC Company, Launches LIFT, an Accelerated Solution to Implementing ServiceNow

Industry Leading 3-Week Implementation Includes ITSM Best Practices, Pre-Configured Functionality and Optimized End User Portal Without Time Consuming Workshops

CHICAGO, IL--(Marketwired - Oct 21, 2015) - Fruition Partners, the leading provider of technology-enabled solutions for the service management sector, and a ServiceNow Master Solutions Partner, today released LIFT, an accelerated solution to implementing ServiceNow that boasts the industry leading time to value of 3 weeks. The only legitimate offering of its type in the industry, LIFT delivers results through its pre-configured baseline of functionality on the ServiceNow platform and includes pre-documented best practices, a proscriptive implementation process, a pre-built self-service CMS end user portal that is optimized for mobility as well as a full year of support for enhancements and continuous improvement. LIFT is an ideal solution for enterprises needing to stand up quickly with capable processes that allow for measurement, management and improvement moving forward. For those enterprises looking to pursue a single-platform Enterprise Service Management strategy, LIFT Enterprise is a more robust version of LIFT that accelerates the journey to service management across multiple functions with pre-built features, workshops and process documentation.

"LIFT and LIFT Enterprise are truly revolutionary solutions for this industry," says Patrick Stonelake, chief growth officer, Fruition Partners, A CSC Company. "With cloud software solutions comes the opportunity to change the game for how these solutions are implemented. No more do our clients have to spend countless hours with Visio diagrams and expensive consultants in workshop sessions. Our LIFT solution captures the decades of collective ITSM expertise we have at Fruition Partners and combines that with our pre-configured functionality built on ServiceNow to deliver a robust, best-practice based solution, with an end user portal, on the leading cloud service management software all in three weeks - an immense value to our customers."

Key Highlights of LIFT include:

  • Pre-built, self-service, CMS Portal
    • Reduces service delivery costs by providing employees direct access to Service Catalog, Knowledge and Tickets.
    • Employs Fruition Partners unified intake tool for ticket routing and assignment
    • Contains 20 pre-configured service requests
    • Optimized for mobility
    • Ready to personalize with corporate logos, color schemes, and styling
  • ITSM Best Practices
    • Saves time and errors with best practices pre-configured and pre-documented, in customers' own ServiceNow instance.
    • 2 - 3 week implementation time through a proscriptive implementation process to remove the guesswork.
  • Remote Support through Virtual Administration Services
    • Support throughout the first year through Fruition Partners Virtual Administration offering.
    • Stand the platform up quickly without regard to internal learning curves.
    • Recognize additional value through minor enhancements and continuous improvement.

For more information:
LIFT Product Page
LIFT Enterprise Product Page

About Fruition Partners, A CSC Company
Fruition Partners, A CSC Company, is a global technology-enabled services firm focused on elevating service management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain success throughout the entire Service Management process. With more than 1700 ServiceNow projects to its credit, Fruition Partners is a Master tier Solutions Partner of the leading enterprise cloud company, ServiceNow. Fruition Partners team of over 300 cloud-integration experts accelerate service management and ensure clients experience the cost and performance benefits quickly and easily. The company is a trusted partner to some of the world's most respected organizations including Ally Financial, Cardinal Health, Delphi Automotive, Travis Perkins, Waitrose, and various trusts within the UK National Health Service. For more information on Fruition Partners, A CSC Company, visit www.fruitionpartners.com.

Follow the company on Twitter @FruitionPartner or call: In the US: 888-604-0055 / In the UK: +44 (0) 1344 488123

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