SOURCE: Fruition Partners

Fruition Partners

October 30, 2013 09:35 ET

Fruition Partners Launches First, Fully Managed Services Offering for the ServiceNow Service Automation Platform

Complete Management of the ServiceNow Platform Now Available From the Industry's Leading Cloud and Service Management Firm

CHICAGO, IL--(Marketwired - Oct 30, 2013) - Fruition Partners, the leading provider of technology-enabled services for the Service Management sector, today announced its new Premium Managed Services offering, designed exclusively for providing best-in-class service for ServiceNow customers looking to fully outsource support and oversight of the ServiceNow Service Automation Platform. For the first time, ServiceNow customers can opt to "hand over the keys" of their ServiceNow environment to Fruition Partners for comprehensive, continual support and governance of the platform.

ServiceNow has emerged as a leading platform for transforming IT by automating and standardizing business processes and consolidating IT across the global enterprise. Fruition Partners is the only cloud-services firm and ServiceNow Preferred Services Partner that is dedicated solely to advancing the platform. With more than 400 ServiceNow implementations to its credit, Fruition Partners offers more services, more on-the-job experience and more custom development expertise than any other ServiceNow partner in the world. And now, with its Premium Managed Services offering, ServiceNow customers can tap Fruition Partner's proven expertise to extend the value of their ServiceNow investment; save time and money on internal resources that can now be reallocated to other business needs; and have peace-of-mind knowing that their ServiceNow environment is in good hands.

"We're excited to offer the ServiceNow ecosystem's first true Managed Service solution, where customers no longer need to be involved in the day-to-day activities involved with maintaining their environments," said Marc Talluto, CEO of Fruition Partners. "This new offering underscores our commitment to the platform and our dedication to helping clients along the path of cloud adoption," said Marc Talluto, CEO of Fruition Partners. 

Fruition Partners is the only ServiceNow partner that delivers the fullest range of services at the highest quality. With the Premium Managed Services package, clients can expect the following:

  • Around the clock support from ServiceNow certified and Fruition Partners accredited resources.
  • All-inclusive suite of services, including: architecture oversight; release management and coordination; incident and request support; application development; and upgrade regression testing.
  • Efficiency gains by reducing amount of internal staff time dedicated to supporting and maintaining their ServiceNow environments.
  • One monthly fee and no hour limitations to track and monitor.

In addition to the Premium Managed Services announced today, Fruition Partners will continue to offer its popular Basic-level Virtual Admin Managed Service -- allowing users to purchase monthly hours and choose how the hours are used from a menu of select services. 

For more information about the Premium and Basic Managed Services packages available from Fruition Partners, go to: http://fruitionpartners.com/services-managed/.

About Fruition Partners
Fruition Partners is a technology-enabled services firm focused on elevating Service Management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain sustainable success throughout the entire Service Management process. With more than 400 ServiceNow implementations to its credit, Fruition Partners is a Preferred Service Partner of the leading enterprise IT cloud company. Fruition Partner's depth of experience and team of more than 200 cloud-integration experts, accelerate service management to the cloud and ensure clients experience the cost and performance benefits quickly and easily. Named one of America's fastest-growing private companies on the Inc. 500|5000 list debuting at #480, Fruition Partners is a trusted partner to some of the world's most respected organizations including Target, General Electric (GE), Delphi, Fox and Tulane University. For more information on Fruition Partners visit http://www.fruitionpartners.com, follow the company on Twitter @FruitionPartner or call toll free 1-888-604-0055.

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