SOURCE: Cincom Systems

Cincom Systems

August 01, 2012 08:00 ET

Fujitsu Chooses Cincom Acquire Product Configuration Software

Order Verification and Configuration Process Platform Enhances Efficiency and Logistics

CINCINNATI, OH--(Marketwire - Aug 1, 2012) - Fujitsu Frontech North America Inc. (FFNA), a leader in innovative technology and front-end solutions, has selected Cincom Systems' Cincom Acquire® (http://acquire.cincom.com) to improve its configuration and quotation processes.

Fujitsu Frontech North America manufactures a wide variety of products including retail point-of-sale terminals, self-checkout systems, kiosks, media solutions, palm vein biometric authentication technology, Ethernet switches, RFID tags and currency handling equipment.

With such complex products available in a multitude of choices, the manual process for verifying orders and configurations can lead to quoting delays and efficiency disruptions within Fujitsu. The complexity multiplied as Fujitsu increased its customer base and customers began requesting multiple configurations. With sales, service and engineering support throughout the United States, Fujitsu needed a software solution to manage the expert knowledge across its organization.

"I looked at a number of tier-one systems and ultimately recommended Cincom because it was the easiest to program model rules and provided us with the most flexibility to make changes in the future," said Kevin Judd, Director of Self-Order Technology at Fujitsu Frontech North America. "We expect that Cincom Acquire will cut our time required to check orders to zero and allow the sales group to build accurate configurations on the fly without requiring internal resources to build and check the bill of material."

Top-level executives at Fujitsu decided to partner with Cincom based on trust, credibility and substantial predicted profit improvement. Faster, more accurate configurations, quotes and proposals can decrease time to close a sale and improve overall sales revenue.

"Acquire has helped Fujitsu transform its business with a simpler and more accurate quoting process, driving up its sales operation's productivity and efficiency. Fujitsu now has a significant selling advantage over its competitors," said Brad Fleming, Cincom Sales Manager.

About Fujitsu Frontech North America Inc.
Fujitsu Frontech North America Inc. brings innovative technology from Japan and, with its partners, develops powerful front-end solutions that shape how society interacts with big data. Fujitsu Frontech North America Inc. is headquartered with operations and solution development at 27121 Towne Centre Drive #100, Foothill Ranch, CA 92610, USA. For more information about Fujitsu products and services, call 800-626-4686 or visit http://www.fujitsufrontechna.com.

About Cincom Acquire
Cincom Acquire is a multi-channel, multi-currency and multi-lingual selling solution that automates the configuration, pricing and quoting (CPQ) of complex products and services. Cincom Acquire is powered by the Cincom Guru™ Business Rule Management System (BRMS) that empowers business users to automate complex sales and product knowledge.

About Cincom
For 43 years, Cincom has helped thousands of clients worldwide by solving complex business problems with its software and services. For more information about Cincom's products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to info@cincom.com or visit the company's website at http://www.cincom.com. Cincom is a Global Independent Software Vendor Partner of Microsoft Corporation.

©2012 Cincom Systems, Inc. All rights reserved. Cincom, the Quadrant Logo, Cincom Acquire and Cincom Guru are trademarks or registered trademarks of Cincom Systems, Inc. Fujitsu is a registered trademark. All other trademarks are the property of their respective owners. Statements herein are based on normal operating conditions and are not intended to create any implied warranty of merchantability or fitness for a particular purpose. Fujitsu Frontech North America Inc., Cincom and Cincom Acquire, reserve the right to modify, at any time without notice these statements, their services, products, and their warranty and performance specifications.

Contact Information

  • Media Contact:
    Donna Hedge Burns
    Corporate Public Relations
    Cincom Systems
    dburns@cincom.com
    513-612-2305