NEW YORK, NY--(Marketwired - April 18, 2016) - Fusion (
Contact360 will be introduced to TFB's Fortune 500 enterprise customers, government entities and healthcare organizations to facilitate their migration to the cloud, and to Fusion's enterprise customers seeking advanced contact center features that include outbound as well as inbound calling, fully integrated database and CRM integration, and powerful reporting tools that enable comprehensive business analytics.
"Fusion and TFB have been working together for over a year on what we believe to be a unique offering that provides a 360 degree view of everything the contact center needs to deliver world-class service to its customers. We have developed a single source solution that integrates leading edge contact center features with voice, UC, collaboration, mobility and the cloud connectivity that is required to access the services.
Customers can focus on increasing productivity and improving their customers' experience instead of having to manage multiple vendors delivering individual products," said Matthew Rosen, Fusion's CEO. "We are increasingly excited about our expanded presence in the rapidly growing contact center market. Demand for the cloud is increasing, and we believe we are uniquely positioned in a market that is anticipated to reach a projected $14.7 billion by 2020," Mr. Rosen continued.
About Fusion
Fusion, a leading provider of cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud communications, cloud connectivity, and cloud computing. Fusion's innovative, yet proven cloud solutions lower our customers' cost of ownership, and deliver new levels of security, flexibility, scalability, and speed of deployment. For more information, please visit www.fusionconnect.com.
Contact Information:
Fusion Contact
Brian Coyne
212-201-2404