NEW YORK, NY--(Marketwired - October 26, 2017) - Fusion (
Fusion mobilized a rapid deployment team to deliver a fully equipped and functioning cloud based inbound contact center solution, including cloud communications, connectivity and necessary equipment. Fusion's integrated cloud solutions made it possible to combine connectivity between multiple, geographically dispersed locations with advanced voice and unified communications features and functionality quickly and efficiently. The solution was engineered, provisioned and implemented in less than two days, meeting the company's demanding time schedule to begin its support of critical FEMA relief efforts.
"In any emergency, time is of the essence, and doing whatever it takes to get the job done as completely and quickly as possible has been a hallmark of our service for decades. This leading insurance claims adjustment company recognized its own sense of urgency and commitment in Fusion, and we are honored that it placed its trust in us to help meet the needs of suffering populations after a catastrophic storm," said Russell P. Markman, Fusion's President of Business Services.
"We know that all customer requirements are not the same, and Fusion's proprietary, advanced cloud services platform enables us to rapidly develop and deliver solutions that meet specialized customer applications, wherever and whenever the need arises. We are proud of our history of service excellence, providing service continuity in times of crisis through natural and man-made disasters," Mr. Markman continued.
About Fusion
Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud communications, contact center, cloud connectivity, and cloud computing. Fusion's innovative, yet proven cloud solutions lower our customers' cost of ownership, and deliver new levels of security, flexibility, scalability, and speed of deployment. For more information, please visit www.fusionconnect.com.
Contact Information:
Fusion Contact:
Brian Coyne
(212) 201-2404
www.mzgroup.us